1. Libraries Australia Document Delivery

2. Today’s session LADD overview ILL issues from NSLA Re-imagining Libraries Project 4 Delivery / Margaret Allen, State Library of WA Current and future resource delivery environment / Janifer Gatenby, OCLC Q&A

3. Where are we now?

4. LADD requesting

5. Growth in LADD libraries

6. Growth in ISO ILL libraries

7. LADD environment More than 300 NZ libraries via Te Puna Interlending Commercial suppliers – Infotrieve and CISTI

8. New LADD locations ACT Dept of Justice & Community Safety Library; Adelaide Hills Council Library Service; Albury City Libraries; Aust Dental Association (Vic): Tuckfield Memorial Library; Baker & McKenzie Sydney Library; Canterbury Hospital Medical Library; Carers NSW; City of Onkaparinga Libraries: Noarlunga Library; Clayton Utz Perth Library

9. Dept of the Environment, Water, Heritage & the Arts: Australian Antarctic Division Library; ESR Christchurch Science Centre; ESR Mt Albert Science Centre; Family Court of Australia Libraries x 5; Gawler Public Library; The Hills Shire Council Library Service: Castle Hill Library; Kangaroo Island Council Library

10. Macarthur Clinical Library; Mitcham Library Service; Moreton Bay Regional Council; NSW Dept of Environment & Climate Change: - Hurstville; NSW Dept of Environment & Climate Change - Goulburn Street; Office of State Revenue - NSW Treasury; Orica Australia: Orica (Kooragang Island) Library

11. The Park Library - Centre for Mental Health Treatment, Research and Education; Qld Dept of Justice & A-G’s Library; Riverina Regional Libraries x 8; Tas Dept of Health & Human Services: Wingfield Library; Wagga Wagga Base Hospital Library Services; Whyalla Public Libraries: Alex Ramsay Library

12. What is ISO ILL? UNSW LADD Flinders University Hobart City Council

13. New ISO ILL locations LibraryLink Victoria libraries: Glenelg Libraries Mitchell Regional Library Service Melton Library & Inf Service City of Greater Dandenong libraries West Gippsland Regional Library Swinburne University Monash University (returned)

14. System improvements System upgraded to VDX 3.2.1 Page breaks Delivery address Copyright fields populating correctly Location code

15. System improvements (2) Default service type for Conference proceedings Service type now holding. Copyright Dialogue Policy configuration New auto complete actions Location Code

16. DocStore Functionality to attach, send, and receive an electronic document Ablility to view the document from within LADD Facility available to all LA Document Delivery users

17. DocStore interactive demonstration http://docdel- train.librariesaustralia.nla.gov.au/index.html

18. LADD and training Face-to-face training with a LA Trainer An in-house training session An online assessment http://www.nla.gov.au/librariesaustralia/traini ng/trainers.html

19. LADD Member and Suspension Directory webpage Lists all LADD members Indicates if the sites uses an ISO ILL system States if the locations is suspended

20. VDX 4.1.1 LADD will be upgraded to VDX 4.1.1 in 2010 Significant change to the visual display of the LADD interface Currently in test

21. New functionality of VDX 4.1.1: Work Queues Same functionality Change to display

22. New functionality of VDX 4.1.1: ‘To be Acknowledged’ Requests flagged as ‘to be acknowledged’ automatically flagged as ‘acknowledged’ Option to select ‘Mark as Unread’ to keep request’s Authorisation Status as ‘To be Acknowledged’

23. New functionality of VDX 4.1.1 TIFF to PDF conversion Single scrolling page will replace tabbed views Pressing ‘Enter’ key same as clicking on the ‘Submit’ button

24. Thank You

25. ILL issues from NSLA Re-imagining Libraries Project 4 Delivery / Margaret Allen, State Library of WA

26. Current and future resource delivery environment / Janifer Gatenby, OCLC

27. Panel discussion Q & A

28. DocStore Requirements

29. DocStore Addresses

32. No DocStore Address

33. Attaching the Document

37. DocStore