2. PROFESSIONALISM Superior Customer Relations Treat every person with kindness and humility Actively research ways to better serve customers Considers, understands and manages risk See to do it right the first time

3. Bling takes responsibility for all actions, risk and results and use outcomes and learning opportunities Gives and seeks clear expectations Find solutions that contribute to desired results Makes decisions from experience and collaboration

4. INTEGRITY Acts in an ethical and professional manner at all times Honors commitments Keep agreements and build trust Is truthful in all actions and communications

5.  Values and recognizes every individual for their unique skills, talents and contributions  We are committed to common goals  We willingly share our knowledge and resources

6. EMPOWERMENT Supports a healthy personal and professional balance Embraces opportunities for personal and professional development Encourages employees to take initiative and give their best Create s an environment in which employees are willing to lead and make decisions

7. Is receptive to new and diverse ideas