1. Assignment # 1 Business Applications  Three Major Parts  Fail (8pts), Pass (18 pts), Pass-High(20 pts) Grading  No late submissions – The assignments is due at the START of class  No Name = No Grade  Submit pages 1,2,4,6, &12 ONLY  Due October 1 st

2. Part A – Customer Relationship Management  Listen to Microsoft Dynamics Video  Read Chapter 8 in Text  Answer questions on page 2 of the assignment

3. Part A- Customer Relationship Management PAGE 2 Submission Questions

4. Part B - Decision Support System  Read introduction to part B on page 3  Go to URL:http://forio.com/si mulation/aftermarket/cases tudies.htmhttp://forio.com/si mulation/aftermarket/cases tudies.htm  Follow step by step instructions provided  Screen shot all 4 “Yearly Revenue” graphs and corresponding spread sheets  Export all 4 spreadsheets  Answer questions on page 4 using the excel files

5. Part B - Decision Support System PAGE 4 Submission Questions

6. Part B - Decision Support System PAGE 6 Submission Screen Shot

7. Part C - Business Intelligence  Read introduction to part C on page 6  Open excel file called “retail sales”  Follow step by step instructions provided  Answer questions on page 12 using the pivot table you created in excel

8. Part C - Business Intelligence PAGE 12 Submission Questions

9. TA Office Hours  David Dupell  Monday & Wednesday  1:00 pm – 2:30 pm  Speakmen Hall  Room 205D  david.dupell@temple.edu

10. Association of Information Systems (AIS)  Interested in MIS?  Meetings Mondays Rm A033 12:00-1:00  Workshops Fridays Rm A237 12:00-1:00  Membership Fees  Semester $38.00  Year $65.00  Outstanding Student Chapter