1. Welcome to MT 140 Introduction to Management Unit 8 Seminar Ethics and Social Responsibility Bill Okrepkie WOkrepkie@kaplan.edu bokrepkie@rap.midco.net AIM - WSOkrepkie (605) 342-1689 (h) (605) 390-0466 ©

2. Agenda General Questions and Announcements Review of last week’s seminar Discuss process of making ethical decisions. Recognize the components of a diversified workforce Define and discuss sexual harassment Recap Unit Discussion Question and Assignment

3. Did I Answer all your questions from last week.

4. Review of Last Week’s Seminar Why teams fail -Managers just putting people together -Launched with little or no training -Not allowed to make important decisions -Make only safe decisions -New skills needed -Ineffective communication -Lack of vision or goal setting -Clarity about roles -Keep morale up -Keep productivity high -Lack of trust

5. The Contributions of Teams A team of individuals addressing an issue Teams can increase production, improve quality, and reduce costs. Teams can enhance speed and be powerful forces for innovation and change

6. Types of Teams Transitional Teams Virtual Teams Traditional Work Groups Quality Circles Semiautonomous Work Groups Autonomous Work Self-Designing Self-Managed Teams

7. Discussion Question Consider a position that you hold now (paid or unpaid) or one that you’ve held in the past. Review Table 11.1 by clicking the Table 11.1 button above (available also on page 245 in the Bateman and Snell text) about the traditional and new team environments. Which environment best describes your job? Describe your position based on the dimensions in the table for the environment that applies to you. Your thoughts

8. The New Team Environment

9. Assignment After reading the scenario above and the section on Self-managed Teams on page 247 of your text, explain how self-managed teams could be used at Sandwich Blitz to allow Jack more time to devote to growing the business. Your thoughts

10. Let’s talk about Ethics and Social Responsibility

11. Introduction Successful managers are aware of the ethical climate of the organization and strive to be an ethical leader within the organization. Corporate social responsibility involves consideration of the impact of an organization’s actions on legal, economic, ethical, and societal good-will factors. Managing diversity in the workplace is a critical issue, influenced by the increasing variety of differences characteristic of the modern worker.

12. Discuss the process of making ethical decisions

13. Definition of Ethics Ethics refers to well-based standards of right and wrong that prescribe what humans ought to do, usually in terms of duties, principles, specific virtues, or be3nefits to society. Svara, J. (2007), The ethics primer, for public administrators in government and nonprofit organizations. Jones and Bartlett Publishers, Sudbury, MA, (p. 10-13).

14. Ethics examples First tenet of a code of ethics would be honesty Second would be to follow the law Always evaluate his or her behavior Svara, J. (2007), The ethics primer, for public administrators in government and nonprofit organizations. Jones and Bartlett Publishers, Sudbury, MA, (p. 10-13).

15. Ethics examples, cont. Maintain integrity of policies Avoid personal favors Maintain high standards of morality and honesty Treat everyone fairly Avoid any actions that advance personal interests Have a strong work ethic A good link for ethics -http://www.scu.edu/ethics/http://www.scu.edu/ethics/ Svara, J. (2007), The ethics primer, for public administrators in government and nonprofit organizations. Jones and Bartlett Publishers, Sudbury, MA, (p. 10-13).

16. Values HonestDependable Forward-lookingCooperative InspiringCourageous CompetentDetermined IntelligentCaring Fair-mindedImaginative StraightforwardMature Broad-mindedAmbitious SupportiveLoyal Self-ControlledIndependent

17. Shared Values Shared values are the result of listening, appreciating, building consensus, and practicing conflict resolution. People must participate: Unity is forged, not forced. To be more then advertising slogans, the people need to deeply support and broadly endorse the beliefs about what is important Kouzes, J. and Posner, B. (2007). Leadership Challenge 4 th Ed (pp. 30, 66-67 ). Jossey-Bass, San Francisco, CA.

18. What constitutes sexual harassment? Who is involved? Is it only verbal? What other means of sexual harassment might be used?

19. What is sexual harassment? Sexual Harassment is… Conduct of a sexual nature that has negative consequences for employment Two categories -Quid pro quo: submission to or rejection of sexual conduct is used as a basis for employment decision. -Hostile environment: when unwelcome sexual conduct “has the purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment.”

20. Components of a Sexual Harassment Policy 1.Develop a comprehensive organization-wide policy on sexual harassment and present it to all current and new employees. 2.Hold training sessions with supervisors to explain Title VII requirements, their role in providing an environment free of sexual harassment, and proper investigative procedures when charges occur.

21. Components of a Sexual Harassment Policy, cont’d. 3.Establish a formal complaint procedure in which employees can discuss problems without fear of retaliation. 4.Act immediately when employees complain of sexual harassment. 5.When an investigation supports employee charges, discipline the offender at once. 6.Follow up on all cases to ensure a satisfactory resolution of the problem.

22. Corporate Social Responsibility Text describes: “the obligation toward society assumed by business. A socially responsible business minimizes its positive effects on society and minimizes its negative effects.

23. Assignment Questions and Answers There are three graded assignments in Unit 8: 1. Review Quiz 2. Discussion question and participation 3. Assignment Are there questions concerning how you are expected to complete and submit these assignments?

24. Discussion Question Refer to pp. 29–30 and 63 through 67; then discuss the concepts of diversity and social responsibility as they apply to this scenario. To ensure that you respond successfully please follow the Student Checklist below: 1. Discuss if Jack and Jenny have a social responsibility to keep the store at the current location 2. Identify how the issue of ethnic diversity in the neighborhood plays into Jack and Jenny's decision - making process 3. Explain how the issues of corporate social responsibility would play a part in Jack and Jenny's decision-making process

25. Discussion Question Checklist 1.Discuss if Jack and Jenny have a social responsibility to keep the store at the current location 2.Identify how the issue of ethnic diversity in the neighborhood plays into Jack and Jenny's decision- making process. 3.Explain how the issues of corporate social responsibility would play a part in Jack and Jenny's decision-making process

26. Points to consider for your DQ 1. Social responsibility where companies should actively and responsibly participate in the community (p. 65). 2. Look on page 29 and include demographics in your thoughts. 3. Corporate responsibility is an obligation of the business maximize the positive effects on society (p. 63).

27. Assignment 1.Identify the issues facing the unit manager concerning ethical responsibilities in business and the natural environment 2.Discuss least two ethical issues that the unit manager faces in this scenario 3.Discuss at least two ethical issues that Jack and Jenny face in this scenario

28. You all did great today! I can hardly wait until next week. Any other questions from this seminar

29. It looks like the hour is up. I hope this session was valuable to you and I look forward to seeing you next week. Have a great week and weekend.