1. IS3320 Developing and Using Management Information Systems Lecture 1: Introduction to IS3320 Rob Gleasure R.Gleasure@ucc.ie www.robgleasure.com

2. IS3320 Contact me at  Ext 2503  Room 2.112  R.Gleasure@ucc.ie R.Gleasure@ucc.ie Website for this course  www.robgleasure.com www.robgleasure.com

3. IS3320 Lecture times  16.00-17.00, Monday (Boole 1)  13.00-14.00, Thursday (GG LT) Lab times (start biweekly as of the week of the 14 th September)  13.00-14.00, Friday (ORB B.05) Or  14.00-15.00, Friday (ORB B.05)

4. IS3320 Module content  Types of information systems;  The IS development project and its management;  Principles of business process analysis and related basic modelling techniques (process and data);  The role of requirements and related issues;  The importance of the User Interface;  Quality Assurance: testing, usability, and maintenance;  Documentation, deployment and operations;  Connectivity and enabling technologies;  Key issues of Enterprise-wide systems;

5. IS3320 Learning objective  Appreciate the importance of data and information for organizations and the use of information in society in a historical and cultural context.  Define the main ideas behind modern information systems and discuss the importance of IS in the context of the system development and implementation process.  Consider the roles of various stakeholders in the IS lifecycle.  Analyse business processes with the intent to describe information needs and use.  Discuss the differences between the main approaches to systems development.  Apply principles and key methods used in analysing user requirements.  Construct use case models to analyse requirements and user roles.  Explain sound user interface design guidelines in the context of system usability.  Utilize techniques and tools related to project management and feasibility analysis.

6. What does that actually mean…? IS3320 is about learning and refining your skills in developing and using information systems, as much as your knowledge  How to look for problems/opportunities  How to explore-by-design  How to lay out and compare new and existing systems  How to manage the process of design and re-design IS3321 builds on these skills by expanding your knowledge of new and emerging ways of doing business, particularly those that concerned with ‘crowds’ and the ‘semantic web’

7. What does that actually mean…? Or more specifically (subject to change based on feedback, opportune guest speakers, etc.)  Lecture 1-2: a digital state of mind  Lecture 3-4: trends in IT-based markets  Lecture 5-6: blue ocean thinking  Lecture 7-8: design thinking  Lecture 9-10: introducing innovations  Lecture 11-12: use cases and scenarios  Lecture 13-15: flow charts/business process modelling  Lecture 16-19: data-flow diagrams  Lecture 20: project management  Lecture 21: usability, user experience and testing  Lecture 22: revision

8. IS3320 Course Assessment  Continuous assessment: 30 marks Report (individual or group, tbd) – 30 marks  Exam: 70 marks

9. IS3320 Some things to note  Ask questions  Help each other  Make use of the Internet Use search engines (e.g. google) to find information on things you want to know more about If you see cases or interesting stories you think we should talk about in lectures, email me

10. Before you go Re-read ‘IT Doesn’t Matter’ before next class