1. Eight libraries, one catalogue … it’s complicated

2. Paper written and presented by Pim McCready Rockingham Regional Campus Community Library With contributions from Maria Masaryk – Safety Bay Public Library Karen Mackenzie – Peel Education Campus Library Kate Stanford – Warnbro Community Library Ida Thompson – Murdoch University Helen Bronleigh – Murdoch University Leanne Morton - WA Department of Agriculture

3. DET, WA Murdoch University Library Murdoch University Library Department of Agriculture & Food, WA Safety Bay Library Safety Bay Library Warnbro Community Library DET, WA City of Rockingham Information & Library Service City of Rockingham Information & Library Service Veterinary Library Challenger Institute of Technology Challenger Institute of Technology Curriculum Resource Centre Mandurah Senior College Mandurah Senior College Rockingham Regional Campus Community Library Peel Education Campus Library Historical context Curriculum Resource Centre

4. Statistics – Patron Types Total Patrons (Oct 2010) – 126,948

24. Statistics – Circulation

25. Differences Communication with patrons Patrons relationship with us Restricted material Freedom to do it our way WebPAC Millennium modules Call number variations

26. WebPAC for “our look”

27. Kids online

28. Call numbers variations

29. Issues What Millennium is not… Communication is the key Recalling items Patrons who cross boundaries Intuitive location codes Locations…what’s in a name

30. Intuitive location codes CodesLocations d3rfbDAFWA Reference Books kCRC mrs2Murdoch Reference South Wing Level 2 pmrPeel Murdoch Reference psrPeel School Reference ptrPeel TAFE Reference rcrRockingham City Reference rtrRockingham TAFE Reference rmrRockingham Murdoch Reference srsrSafety Bay Reference vrvrVeterinary Reference wrwrWarnbro Reference

31. Locations…what’s in a name

32. Benefits Shared skills and expertise Sharing resources Why do we do what we do? Quality control

34. Snippets Q: Why do I have to return my DVDs in 3 days and my sister can have them for 4 wks? A: Because you have a university student library card and your sister is a public library member. Q: I received an overdue notice from Murdoch University for 2 books. I’ve got one book, but I have never borrowed the one called “North Wing Level 2”!! A: It’s the shelf location of the book. Q: Why can I borrow only 3 items when the lady in front of me could borrow 10? A: Because you have already borrowed 7 items from 2 other Rockingham libraries.

35. …and in conclusion Winners – that’s everyone Synergies – it’s a small world Communication – key to success