1. ACADEMIC PARTNERSHIPS COURSE REP TRAINING

2. WELCOME TO ACADEMIC PARTNERSHIPS AT PLYMOUTH UNIVERSITY Professor Simon Payne, Deputy Vice Chancellor and Dean of Academic Partnerships – Welcomes you too Plymouth University Academic Partnerships houses over 13,000 students studying regionally, nationally and globally We work with education and commercial organisations and provide world class opportunities to all of our students. Academic Partnerships manages the Quality Assurance of your programme ensuring it meets all of the University standards and those of our regulatory bodies.

3. BY THE END OF THIS SESSION You will be able to: 1.Identify the key requirements of your role as a Course Rep. 2.Understand the structure and how you fit into it. 3.Confidently approach your peers and start representing their view and voice.

4. THE ROLE OF A COURSE REP You Will: Represent the views of students on your course to your lecturers & programme leaders. This Will: Make changes to benefit students on your course. You Will: Raise issues with other course reps, so common issues can be raised at a higher level. This Will: Improve College, University procedures to the benefit all students. You Will: Facilitate communication between the student body, the College and the University This Will: Provide a flow of communication about both academic issues and other engagement opportunities

5. HOW TO REPRESENT The A,B,C,D of Representation Accurate Balanced Constructive Depersonalised

6. YOUR TASKS Attend various meetings as required Feedback the outcomes and actions from meetings Gather student views and gauge if they need to be raised at programme committee / rep forum meetings Sign-post students to University Services Publicise campaigns and opportunities. Publicise yourself and what you can do for your fellow students Complete any actions from meetings

7. Who should you Talk too? How many people does the issue affect? 1 person Advise them to seek help from University / personal tutor. Just my course Speak to your Course Leader or the member of staff involved in the issue. Appropriate meeting: Programme Committee Meeting, Course Rep Meetings The Entire College / Institution Speak to the Appropriate meeting: Joint Board of Studies

8. This is what your fellow students have said they want from their Course Rep: ‘I want my rep to be fair and honest when representing my views.’ ‘It’s a hard job, I think the rep should be strong and confident when dealing with conflict.’ ‘Integrity is the most important thing for me.’ ‘Easy to talk to and approachable. I want to be happy to go to my rep with any problems.’ ‘My rep should be able to feedback my views on life at college as well as tell us what is happening higher up.’ ‘Communication, communication, communication – talking fixes so many problems!’ What makes a good course rep?

9. After meetings Share feedback on your points raised Follow up anything you have agreed to Share best practice across the network Three stages to meeting prep Before meetings Be prepared Research - Gather & record the student views Go through the ‘ABCD of representation Read Agenda – notes any points of interest During meetings Arrive ready Be polite Speak clearly Represent the views of your group Listen & make notes of what’s been said Don’t interrupt others Be Confident

10. Q - Why is it important to feedback from meetings Ways of feeding back… Create a course Facebook page – send out messages Twitter Surveys – Survey monkey Suggestion Box Send around a group email to your course Post It Notes Ask your lecturer for some time at the end of a lecture to present findings to your class FEEDBACK

11. Remember: You should not refer to students by name Assure students that matters are kept anonymous If a student comes to you with a personal issue you must keep this confidential. As a course rep you are trusted to be responsible with information. ANONYMITY AND CONFIDENTIALITY

12. Q & A

13. Course Rep Cycle