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Passport & Visa Solutions For The University of Oregon

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Presentation on theme: "Passport & Visa Solutions For The University of Oregon"— Presentation transcript:

1 Passport & Visa Solutions For The University of Oregon
Presented By Judi Galst October 27, 2015

2 Today’s Agenda Introduction to CIBT CIBT’s service capabilities
CIBT Preferred program components Tour of the CIBT website Q & A

3 Preferred program for U of Oregon through Premier Travel & Cruise
30% off CIBT Service Fees Premier Travel & Cruise Account Number: CIBTvisas website: : Account number MUST be referenced when calling to ensure benefits are extended. Talking Points: We have witnessed an increased focus on compliance during the past several years and have created training programs, audits and other means of ensuring that every aspect of our business is conducted compliantly. Several years ago we hired a Washington, DC-based law firm specializing in FCPA to create training for our employees. Every CIBT employee globally must complete FCPA training and certification annually. As a company that works with foreign governments every day, we understand the risks both for us and for our clients and have the systems and controls in place to mitigate these exposures. We are also extremely focused on protecting the sensitive information that travelers must entrust to us. (Review of items frequently required to obtain a visa to illustrate this point). We are PCI compliant and operate from systems that have the highest levels of security credentials. Our systems have been inspected and been vetted by several or the world’s largest financial services firms – companies that are extremely focused on data privacy and protection Compliance with all anti-bribery laws Rigorous annual FCPA certification for all employees Robust audit trail of all consular payments Internal controls ensure accuracy Strong internal whistleblower program Zero tolerance policy Data security and protection PCI compliant SAS70 credentials Traveler data is not sold or shared Documents destroyed by certified third party meeting federal requirements Corporate infrastructure and controls Owned by multibillion dollar institutional investors All subsidiaries conform to U.S. standards Annual audits by Grant Thornton Intl A Case Study: Large Technology Firm Problem: CIBT was approached by a large technology company that had faced significant FCPA fines. The company was concerned that its current visa provider did not have had the controls in place to safeguard the company against future violations. The CIBT Solution: CIBT presented the client with a comprehensive plan that outlined all current areas of exposure and the solutions available to address each vulnerability. From cash controls to agent training and certification, CIBT created a program that insulated the company from any FCPA violations related to visa procurement.

4 The CIBT Advantage Industry Expertise
Leading global visa and passport service provider with 55 years of experience Market leader in North America, Europe, and Asia Pacific regions Securing 1.2m visas and other travel documents annually Preferred provider for 75% of the Fortune 500, the leading cruise lines, airlines, and tour operators and many universities

5 The CIBT Advantage Worldwide Presence
Presence in 14 40+ Wholly-owned offices countries on 5 continents Australia China Spain Brisbane Shanghai Barcelona Canberra Madrid Melbourne France Perth Paris Sydney Switzerland Germany Berne Austria Berlin Geneva Vienna Bonn Dusseldorf United Kingdom Belgium Erlangen London Brussels Frankfurt Manchester Hamburg Brazil Ingolstadt United States Brasilia Munich Atlanta Curitiba Stuttgart Boston Rio de Janeiro Wolfsburg Chicago Salvador Houston São Paulo Netherlands Los Angeles Amsterdam Miami Canada The Hague New York Calgary San Francisco Ottawa Singapore Seattle Toronto Washington, DC Vancouver Talking Points: One of the aspects of our business that makes us truly unique is the fact that we own and operate all of the offices shown on this map. We are the only provider with an international offering and global website platform linking all of our locations together. In the past ten years, CIBT has gone from a company operating in 1 country to a company operating in 13. We will continue to focus on other international markets and expect to be in 20 countries by Are there particular regions or countries where you have visa needs that aren’t being addressed adequately today? 1,000 Employees

6 Our Services Passports Legalizations & Document Authentications Ancillary Documents Including Russian Invitations Electronic Visas Turkey Australia Sri Lanka Visas

7 Speed, Accuracy, Customer Service & Savings
Highly trained visa & passport advisors Online, mobile and offline support Rigorous quality control to ensure accuracy and speed of processing Automated status s & online status check Excellent rapport with embassies, consulates and passport agencies Premier Travel – CIBT program features significantly reduced CIBT service fees. At least 30% off retail rates.

8 Optional Solutions for Travelers
Services for All Types of Travelers Form Fill Service Visa Pre Check Form Fill service simplifies complicated online applications into short questionnaire CIBT’s visa advisors complete the government application for the traveler Streamlines a complicated process into a simple one Eliminates mistakes that travelers routinely make Pre Check services provides travelers with a CIBT resource who will review all materials prior to submission Travelers a scanned copy of materials and receive a detailed report outlining discrepancies that may delay visa processing, before submitting the original documents Eliminates mistakes that could impede travel plans

9 CIBT Concierge schedules phone meeting with client
Concierge Service High-touch, Hands-on Assistance with Any Visa How it works Benefits CIBT Concierge schedules phone meeting with client CIBT Concierge gathers required information from client and fills out forms on client’s behalf A completed application is mailed or ed to the traveler for a signature Client has access to their personal visa concierge for status checks or application revisions Dedicated, CIBT Concierge advisor serves as single point of contact for traveler Single call to initiate visa request All visa forms are created, completed and provided to the traveler for signature Personal phone call updates throughout the process

10 Flexible Solutions for Universities
Customized portal(s) for specific program needs Personalized instructions to include important information relevant to the program(s) Subscription based research solution if complex visa needs are anticipated Support for visa types where personal appearance is required

11 Data Security Highest levels of data privacy and protection Systems and infrastructure to safeguard all personal data We do not sell or share sensitive client information FCPA compliant and all employees undergo background screenings prior to hire

12 Preferred program for U of Oregon through Premier Travel & Cruise
30% off CIBT Service Fees Premier Travel & Cruise Account Number: CIBTvisas website: : Account number MUST be referenced when calling to ensure benefits are extended. Talking Points: We have witnessed an increased focus on compliance during the past several years and have created training programs, audits and other means of ensuring that every aspect of our business is conducted compliantly. Several years ago we hired a Washington, DC-based law firm specializing in FCPA to create training for our employees. Every CIBT employee globally must complete FCPA training and certification annually. As a company that works with foreign governments every day, we understand the risks both for us and for our clients and have the systems and controls in place to mitigate these exposures. We are also extremely focused on protecting the sensitive information that travelers must entrust to us. (Review of items frequently required to obtain a visa to illustrate this point). We are PCI compliant and operate from systems that have the highest levels of security credentials. Our systems have been inspected and been vetted by several or the world’s largest financial services firms – companies that are extremely focused on data privacy and protection Compliance with all anti-bribery laws Rigorous annual FCPA certification for all employees Robust audit trail of all consular payments Internal controls ensure accuracy Strong internal whistleblower program Zero tolerance policy Data security and protection PCI compliant SAS70 credentials Traveler data is not sold or shared Documents destroyed by certified third party meeting federal requirements Corporate infrastructure and controls Owned by multibillion dollar institutional investors All subsidiaries conform to U.S. standards Annual audits by Grant Thornton Intl A Case Study: Large Technology Firm Problem: CIBT was approached by a large technology company that had faced significant FCPA fines. The company was concerned that its current visa provider did not have had the controls in place to safeguard the company against future violations. The CIBT Solution: CIBT presented the client with a comprehensive plan that outlined all current areas of exposure and the solutions available to address each vulnerability. From cash controls to agent training and certification, CIBT created a program that insulated the company from any FCPA violations related to visa procurement.

13 CIBT Contact Judi Galst Business Development 60 East 42nd Street
Suite 1250 New York, NY 10165 P


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