1. Building a successful outcomes culture Presenters: Amit Padhiar & Robert Wojtaszek Program Managers

2. Practice Development Centre Develop evidence-based guided case management systems that seek to improve the lives of vulnerable children and families.

3. Key challenges Staff weren’t sure about their contributions RBA was not integrated in day to day work Only some staff had formal RBA 101 training Staff weren’t sure about the RBA terminology/framework Outcomes were a once a year Planning Day focus

6. Team Surveys & Scorecard

8. Our Service Structure Barnardos Australia’s Vision Barnardos Organisational Strategy KRA 1 – Stability & Belonging PDC Program Outcomes PDC Performance Measures PDC Day to Day Actions

9. Team Meetings Weekly ‘stand-up’ meetings Monthly PDC Centre / Manager meetings Quarterly Strategic Planning Meetings

13. Top Tips Sequence / Structure: –Program & Individual Level Staff (teams) Statistics / Data Stay focussed

14. Our Details Presenters: Amit Padhiar apadhiar@barnardos.org.au Robert Wojtaszek rwojtaszek@barnardos.org.au