1. Presented to: TBWG Fall Plenary, November 2, 2011 By: Marc Aubin, Highway and Border Policy Cross-Border Passenger Bus Services Study

2. AGENDA  Origin of study  Concerns raised  Study overview  Challenges  Opportunities  Next Steps 2

3. CONCERNS RAISED 3

4. WHY IS IT IMPORTANT? Efficient, Clean, Safe & Secure: Reducing congestion at border crossings Reducing congestion on highway network Economy: tourism, bus industry success Encouraging alternatives to personal-car travel Reduces pollution Ensuring a secure border while facilitating trade and movement of people Good relations with the United States 4

5. ANNUAL TWO-WAY PASSENGER COUNTS 5 Source: Statistics Canada, International Travel Survey unpublished data a.Car: 67% b.Truck: 14% c.Air: 14% d.Bus: 2% e.Boat: 2% f.Other: 1% g.Rail: 0% Total Travellers: 70 million (Canadian & U.S. travellers only)

6. STUDY OVERVIEW Steering committee Scheduled, chartered, tour, and shuttle services Targeted interviews (qualitative approach) Bus industry and port officials (14 organizations) Highest-volume crossings (7 crossings) Challenges and opportunities 6

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8. CHALLENGES – HIGHLIGHTS Road and port infrastructure Wait times Inflexible crossing schedules Lack of communication Document requirements and declaration process Competitive modes of transportation 8

9. 9 OPPORTUNITIES – HIGHLIGHTS Reservation system Pre-clearance (or pre-processing) Alternative access lanes Inspection policy improvements Adapt technology Increased engagement

10. POTENTIAL NEXT STEPS Challenges identified Opportunities identified Next steps to be determined Internally Externally 10

11. Thank you. Marc Aubin, Highway and Border Policy, Transport Canada marc.aubin@tc.gc.ca 11