1. CINAPTUS Technology Consulting Strategic Alignment Lecture 2

2. CINAPTUS Technology Consulting 8/24/20042 Overview Strategic Management –Organizational mission –Objectives –Implementation Portfolio Management –Governance –Balanced Scorecard

3. CINAPTUS Technology Consulting 8/24/20043 Organizational Mission Strategic Management –“You Are Here”; Destination and Plan –How the organization plans to compete with available resources in current and anticipated environments Process Steps –Define and redefine organizational mission –Set long-range goals and objectives –Analyze and formulate strategies –Implement strategies through projects

4. CINAPTUS Technology Consulting 8/24/20044 SMART Objectives Specific –Be unambiguous Measurable –Establish objective metrics Assignable –Identify accountability Realistic Time-bound –Identify the finish line

5. CINAPTUS Technology Consulting 8/24/20045 Strategic Projects Projects are how strategies are realized Implementation Issues –Multiple dimensions of shared resources –Prioritization –Formal and informal coordination –Authority and accountability –Communication –System support

6. CINAPTUS Technology Consulting 8/24/20046 Portfolio Management Organizations take on multiple parallel projects to most effectively use resources Someone must manage the big picture –Priorities are dynamic –Resource demands and availabilities are very dynamic –Organizations must keep employees engaged –Portfolio management system support

7. CINAPTUS Technology Consulting 8/24/20047 Threats to Portfolios Lack of consistent approval system Lack of centralization (authority / prioritization) Lack of downward communication Turf battles Insufficient budgeting of employees Insufficient respect for the strategic plan Inconsistent application of selection criteria Lack of management backbone (NO / pets) Insufficient analysis of new project impact Unpredictable support that must get done

8. CINAPTUS Technology Consulting 8/24/20048 Governance Project Classification –“Must Do” vs. Operational vs. Strategic Selection Criteria –Payback: Investment recovery time –Net Present Value: Return over time –Others: Alignment, resource availability, technical risk, etc. Formal Proposal Process

9. CINAPTUS Technology Consulting 8/24/20049 Project Proposals Proposals capture relevant information –Brief description (incl. category and timing) –Risks –Selection criteria ratings Initial assessment screening –Criteria weighting gives objective score Formal Approval Process –Signing authority based on total cost Approved projects are prioritized

10. CINAPTUS Technology Consulting 8/24/200410 Balanced Scorecard Portfolio projects must be managed including re-assessing priorities System must be flexible to allow for “incoming” projects A Balanced Scorecard tracks and reports progress toward the strategic vision –Market Share, Customer Satisfaction, etc. –Scorecard values feed back into prioritization –Feedback is critical to integrity