1. problem solving decision making managing risk leadership practices applications step up, step back collaboration culture of trust

2. creating a culture of trust a leadership practicum

3. lack of trust price tags team to team trust building cultures that foster trust

4. make people trust each other?

5. how leaders can help

6. Trust how do you define trust?

7. Start Up Exercise: Pick a project. who do you trust? how did it develop?

8. what does a team without trust look like?

9. Lack of Trust Price Tag?

10. Transaction Costs Transaction Costs

11. Self Protection

12. broken Trust ?

13. other price tags?

14. the data … The 100 Best Places to Work

15. trust companies double performance over S&P for 10 years. high trust companies out perform low trust companies by 43%

16. Project Management  Change Management how can leaders help teams build Trust?

17. Trustworthiness “Get Trustworthy People”

18. Trustworthiness how often does that happen?

19. Can these people work together?

20. broken Trust?

21. Or …

22.  Build Trust? trust Not built ?

23. assess the team

24. who talks to whom? who listens ?

25. Start Up Exercise: Pick a project. broken trust with a person on the team ?

26. get the right people on the bus in the right seats. - Jim Collins

27. get the wrong people off the bus.

28. is the next bus stop theirs?

29. Start Up Exercise: Pick a project. does the team need this person ?

30. the “ vacation test ”

31.  Island… build an Island?

32. Project Management How Do We Deliver? integrate?

33. Unleashing Innovation Collaboration Process create a Culture of trust

34. Project Management  Dependency Management remove debilitating Fear

35. in collaboration, people fear …

36. losing identity

37. losing intellectual mastery

38. losing individualism

39. in ibm, people fear …

40. fear of losing control

41. not recognized for doing more work than others

42. not being able to differentiate myself

43. what do people fear ?

44. Exercise  What are the top fears in list?  Divide by 3 and round up  Everyone votes by raising hand  Work in groups on top three  Report out

45. fostering trust

46. advance each other’s intentions and interests don’t impede them

47. be proactive in moving work forward

48. create transparency

49. Project Management  Focus, Communication, and Expectation Management honest and open communication

50.  Build the right product share experiences

51. team to team trust …

52. “a mega team”

53. validate others

54. accept risks collectively

55. Leading Agile  Collaboration Model  Collaboration Process team based measurements

56. people do what they are measured by measure results

57. let teams evaluate themselves

58. build confidence

59. short goals … early wins

60. Collaboration Model celebrate success !

61. leadership role ?

62. Authentic

63. purpose over personal agenda

64. Project Management How Do We Deliver? Trustworthy

65. stay Positive

66. Stay Positive Focus on magnifying a person’s strengths rather than remedying weaknesses. - Peter Drucker

67. protect team Boundaries Protect Team Boundaries

68. continuous feedback

69. be transparent

70. share information

71. no hidden agendas

72. insure fairness

73. summary

74. lack of trust price tags team to team trust building cultures that foster trust

75.  Build Trust? read more… companies with cultures of trust: Cisco Systems Google SAS Texas Instruments eBay Intuit Adobe articles at accelinnova.com/T3class.html or at greatplacetowork.com