1. Responsibility & Authority Module #2 Prepared by Dr. Randy R. Rapp July 2005

2. 2005, Randy R. Rapp2 The Contractor Provide personal attention with empowered representative on-site: –Manage and control operations to achieve schedule –Promote safety and protect the public –Reduce frequency and severity of disputes –Adhere to environmental restrictions –Note contradictions between specifications and higher legal authority Maintain required insurance Guarantee all work and materials: sub’s, too.

3. 2005, Randy R. Rapp3 The CQC Representative Unique to larger federal projects Ensure all tests and inspections performed per contract documents Exercise authority to take corrective action One-to-one contact with federal construction representative for project

4. 2005, Randy R. Rapp4 Owner Quality Assurance (QA) Means by which owner protects its interests –Reviews –Inspections and tests Owner’s representative assures –That CQC is working effectively –The emplaced work complies with contract quality standards Descriptive or procedural specifications may demand more control

5. 2005, Randy R. Rapp5 Owner Quality Assurance (Cont’d) Owner’s Representative –Continually verifies effectiveness of CQC –Does not assume responsibility for CQC –Identifies systemic problems and corrects them –Does not become engrossed in after-the-fact correction of deficiencies in the work

6. 2005, Randy R. Rapp6 Examples of Owner’s “Rep” QA Activities Design review conference attendance Review of contractor-prepared plans Review of submittals and submittal register Surveillance activities Testing Safety checks and plan review Labor interviews Photography and videos RFIs Completion inspections

7. 2005, Randy R. Rapp7 QA Surveillance Three-Phase System for QA Representatives –Attends preparatory meetings and plan follow-up inspections –Participates in solving problems on the job (beware requiring a given solution) –Monitors contractor’s deficiency tracking system to find systemic problems QA Testing –Rule of thumb: test 5% of contractor’s frequency –Use laboratory or contractor test equipment –Schedule timely

8. 2005, Randy R. Rapp8 CQC: Ongoing Control by Inspection Inspection is more than process by which completed work is examined: After the Fact –Has work been accomplished IAW contract documents? Contractor Carries Contractual Responsibilities to Control and Inspect the Work Inspection should be ongoing and continual: Preventive –Prepared to begin new phase of work –To eliminate deficiencies –To accomplish work IAW the contract

9. 2005, Randy R. Rapp9 Benefits of Good CQC Benefits to Builder –Reduces largest wasted direct cost: tear out and replace deficient materials and work –Earlier project completion; more contract volume, if desired –Reduced overhead –Improved reputation and image: repeat business Benefits to Owner –Quality facility: e.g., safety, good PR, lower LCC –On time –Within budget

10. 2005, Randy R. Rapp10 CQC Responsibilities Adhere to standards in drawings and specs Develop and maintain effective CQC Perform all control and testing activities Prepare good documentation “audit trail” of CQC activities Provide enough personnel with authority to properly oversee activities

11. 2005, Randy R. Rapp11 Inspector Responsibility (pp. 27-29) Know the contract Promptly notify contractor and explain nonconformance Promote work progress Refrain from involvement in contractor’s inspection duties Be present throughout required periods

12. 2005, Randy R. Rapp12 Inspector Responsibility (Cont’d) Carefully make on-site tests, protect samples, and report and record results Promptly inspect and test; anticipate problems to keep work moving Know contractor’s work schedule: CPM Avoid too-literal interpretation; know essential vs. non-essential Elevate unresolved or ignored issues

13. 2005, Randy R. Rapp13 Inspector Responsibility (Cont’d) No “seat of the pants” decisions: investigate and use time and higher expertise available Alert, observant, safety-minded Never disclaim statements certainly made

14. 2005, Randy R. Rapp14 Inspector Authority Approve materials and workmanship No authority to –“Stop the work” –Approve deviations –Require work exceed requirements of contract –“Direct the work” One-to-one communication: single point- of-contact for critical information