1. Business Plan Crunch Bakery Group #1 Nzingah Gross William Hellela Jose Merino

2. Contents –Introduction/ Business Background –Business Need –System Requirements –System functionality –Benefits –Q&A

3. Business Background –The bakery has been in business for 15 yrs with a diverse line of loyal customers –Lately, the business has decided to tap on a young, affluent online population to insure longevity and triumph in the market.

4. Business Need –In pursuit of customer satisfaction, greater market share, cost savings and taking advantage of 21st century technology, Crunch Bakery has decided to take it’s business online. –The web site will serve as a reliable interface with which customers can interact with 24/7.

5. System requirements –Web server Client - Server –Software: Adobe Macromedia Dreamweaver 8 Macromedia Fireworks Photoshop

6. System functionality –End Users View selections Make a purchase/ place an order Instant confirmation Get location address Rate their experience/ optional customer survey Make a cake

7. benefits Expected Value –As a result of going online Crunch Bakery expect about 15% increase in customers within city of Houston –The web site will cut down operating cost and increase sales as customers shop in the comfort of their homes –The web site will increase the business exposure to the general public thus drive more people to the store –Leveling the competition –Well documented feedback

8. Q & a Questions?