1. © Copyright 2002 Frost & Sullivan. All Rights Reserved. North American Web Conferencing Markets Convergence Technology Key to Capitalizing on Future Demand “As many vendors seek to integrate additional technologies through partnerships or acquisitions, converged solutions will become the industry norm rather than the exception.” Conferencing Analyst Team Frost & Sullivan

2. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Frost & Sullivan provides: Detailed insights into recent developments and trends Drivers, restraints, challenges, and strategic recommendations Analyst insights on ‘hot topics’ and emerging applications in the web conferencing markets Market sizing and competitive analysis Market forecasts and opportunity analysis Quarterly assessments End-user analysis within each report Key Features

3. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Coverage: North America Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans What We Offer

4. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Current Market Participants Find out how you compare to the competition Assess current and future drivers and restraints Determine and exploit new market share opportunities New Entrants Analyze challenges associated with the industry Calculate time scales for strategy implementation Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of companies Determine which participants will outperform the competition Assess attractiveness of investing in the market Who Will Benefit?

5. © Copyright 2002 Frost & Sullivan. All Rights Reserved. ACT Teleconferencing, Inc. Akamai Technologies, Inc. AT&T British Telecommunications Plc Centra Software, Inc. Chorus Call, Inc. Citizens Conferencing Compunetix, Inc. The Conference Group Conferencing.net, Inc. Connex International, Inc. Cross Draw Expanets, Inc. Genesys Conferencing, Inc. Gentner Communications Corp. Global Crossing Holdings Ltd. Groove Networks, Inc. HorizonLive, Inc. iMeet, Inc. InterCall, Inc. Interwise, Inc. Latitude Communications, Inc. Lotus Development Corp. Key Market Participants MeetU Meteor Conferencing Service Microsoft NetMeeting Mshow.com, Inc. NetSpoke, Inc. PlaceWare, Inc. Polycom, Inc. Premiere Conferencing Presenter, Inc. Raindance Communications, Inc. SBC Communications, Inc. Sonexis, Inc. Spectel, Inc. Spiderphone, Inc. Sprint Corp. Telestra Verizon VitalStream, Inc. Voyant Technologies, Inc. V-SPAN, Inc. WebEx Communications, Inc. WorldCom, Inc.

6. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Call toll free 877 G O F ROST (877.463.7876) Fax toll free 888.690.3329 E-mail myfrost@frost.com Visit www.frost.com For More Information