1. Citadel Training Manual for 4C CTM 4-2 1

2. Training Objective Task: Understand the basic concepts of CTM with a particular emphasis on how it impacts you as a fourthclass cadet Condition: Having successfully completed an on- line introductory LTP on CTM and given a block of instruction that includes a review and two case studies in a classroom environment Standard: As part of a group, correctly apply CTM to a fourthclass-specific scenario 2

3. What is CTM and why is it important? The Citadel Training Model (CTM) – guides each cadet on the path to being a principled leader – provides some practical guidelines on how to behave as a leader, supervisor, or trainer in order to maximize a mutually respectful relationship with subordinates – is not only applicable to upperclass interaction with fourthclass cadets, but also provides guidance for all training at The Citadel and beyond 3

4. 5 Steps of CTM Set expectations Build basic skills Give feedback – INPUT+ Follow through with consequences – PRIDE Work for growth in others 4

5. Expectations Clearly spell out in advance what is required of subordinates so they have every possible chance of doing the task correctly – Introduce yourself – Set a positive atmosphere – State the obligations of the subordinate – Explain the rationale behind the task – Provide an overview of what is going to happen 5

6. Expectations Example Introduce yourself – “Hi. Welcome to Bob’s All-You-Can -Eat Buffet Restaurant. My name is Fred and I’ll be your waiter.” Set a positive atmosphere – “Even though the buffet line is self-serve, I’ll take your drink orders and help you out anyway I can. I’d like to tell you now about a couple special items we have tonight.” State the obligations of the subordinate and Explain the rationale behind the task (in this case, these two steps have been combined) – “By all means, eat as much as you’d like but we’d ask you to help us keep costs low by only taking what you can eat. Also, to help keep things neat and healthy, we require diners to get a clean plate with each trip to the buffet.” Provide an overview of what is going to happen – “So I’ll go get your drinks and, whenever you’re ready, just start at the left side of the buffet line, grab your plate and silverware, and enjoy! I’ll be back to check on you periodically.” 6

7. Skills Teaching, training, and developing subordinates to succeed at the task we assign – “Teaching” involves giving the desired information in an understandable manner – “Training” is perfecting performance through repetition How did your cadre use the “build basic skills” step to teach drill and ceremony? 7

8. Feedback Providing regular, routine information regarding performance Includes both positive and corrective feedback, but is always constructive Uses “INPUT+” – Immediate; No name calling; Proper person; Uniquely specific; Talk behavior; End positively Describe how your professors give feedback. What type of feedback helps you improve as a student? What type is less helpful? 8

9. Consequences Add action to the words expressed in the Feedback step Use “PRIDE” – Progressive, Relevant, Immediate, Directed at behavior; Even handed What consequences are represented in these images and how were they achieved? 9

10. Growth Ability/confidence to get the job done even when unsupervised Increase self- esteem, set a performance goal, assign homework, give realistic challenges When the first string player gets injured, how does previous adherence to “growth” allow the team to continue winning? 10

11. Case Study: Knob Year in CTM ExpectationsSkills Consequences Feedback Growth 11

12. Case Study: Physical Fitness in CTM Expectations: – You review your last CPFT and decide you want to improve from 65 to 75 pushups on the next CFPT Skills: – You get with the Athletic Officer, your ROTC instructor, and one of your classmates who is good at push-ups and get some push-up improvement exercises from them – You work on those exercises three or four times a week Feedback: – Every other week you have your roommate grade you on push-ups according to CPFT standards and you note the results Consequences – On the next CPFT, you score 78 push-ups Growth – You transition to a sustainment program for your push-ups and begin a new workout program designed to improve your two-mile run score next CPFT – You also help a classmate who sees your success and asks you to help him improve on his push-ups 12

13. Practical Exercise #1 Divide up into the number of groups designated by the TAC Appoint a group leader, recorder, time keeper, spokesman, and devil’s advocate Take ten minutes to develop how the five steps of CTM (expectations, skills, feedback, consequences, growth) can be applied to learning knob knowledge Be prepared to report your results to the class 13

14. Practical Exercise #2 Divide up into the number of groups designated by the TAC Appoint a group leader, recorder, time keeper, spokesman, and devil’s advocate Take ten minutes to develop how the five steps of CTM (expectations, skills, feedback, consequences, growth) can be applied to excelling academically Be prepared to report your results to the class 14

15. Open Discussion Identify and discuss positive examples of CTM you have observed in your company or around campus Identify and discuss negative examples of CTM you have observed in your company or around campus 15

16. Conclusion Any ideas for improving this class? Next semester you’ll have another LTP on CTM that will be focused on how CTM helps you transition from a freshman to a sophomore principled leader 16