1. Human Resource Management We manage the “human side of enterprise” –Staffing –Training and Development –Performance Management –Compensation –Benefits –Safety and Health –Employee Relations

2. This course … Is first course in the discipline Introduces key language, concepts, skills Provides useful practical information, regardless of your career path Prepares you for advanced study

3. Course Requirements Possess COB computer notebook Acquire required text, read assignments Show up, listen actively, take notes Complete 3 tests Prepare, deliver book review oral/written Note class web page: The Latest Scoop in HRM class

4. 3 anchors to HR Industrial Engineering Human Relations Human Resource integration

5. Industrial Engineering Emphasize production efficiency FW Taylor and Scientific Management 1- find the “one best way” 2- train employees in “best way” 3- share productivity gains

6. Human Relations Emphasize psychology of work –Study peoples perceptions and reactions –Hawthorne Studies in 1920’s –Measure “job satisfaction” –Seek to improve work environment so perceptions and reactions are more positive

7. Human Resource Approach Integrate industrial engineering and human relations approaches Concern for people and production Match people to jobs on job-related skills

8. US HR/Workforce Trends Aging Work Force Shift toward Less Permanent Employment Increasing Health Care Costs Increasing Diversity Increasing Education Level Greater Income Disparity Pressure from High-quality, Low-wage Labor Markets Current Recession