1. CRM in Education: Raising Standards. Saving Time. Presented by: Daniel Petersen Director of Business Solutions Applied Tech

2.  Introduction  Deployment Options  Technology Infrastructure  Solutions-Based Customization Platform  Demonstration Agenda

3.  On-Premise installation using local hardware and software infrastructure  Microsoft partner-hosted model using partner’s public or private cloud infrastructure  Microsoft hosted model using Microsoft’s public cloud infrastructure  All models can be configured for external access using SSL encryption Deployment Options

4.  Windows Active Directory – Authentication and security  Microsoft SQL Server – Data platform and reporting  Microsoft Internet Information Services (IIS) – Application platform  Web browser or Microsoft Outlook client experience Technology Infrastructure

5.  Dynamics CRM is an open database platform delivered with a standard set of tables  Create new columns on existing tables (attributes)  Create new tables (entities) and relationships between tables  Package customizations and deliver as a Solution for import into other deployments of CRM Solutions-Based Customization Platform

6. Demo

7. Thank You! Questions?