1. Web and accessibility @unimc

2. Sinc@he meeting at unimc Norms in web context for PA Applications of the norms in our websites 01/12/2015SINC@HE2

3. Norms are focusing on… Accessibility Usability Transparency Privacy Quality of web Institutional communication 01/12/2015SINC@HE3

4. ACCESSIBILITY Definition: «Content is accessible when it may be used by someone with a disability». Ability of informatics systems to provide services and open information, within the limits of technological knowledge, without discriminating any user, including people needing assistive technologies and particular settings. 01/12/2015SINC@HE4

5. ACCESSIBILITY Law 4/2004 (Stanca law) –Criteria, principles and methods of assessment to allow technological access to the people with disabilities 75/2005 Presidential Decree to establish criteria and guidelines 183/2005 Minister Decree to establish technical requirements 01/12/2015SINC@HE5

6. ACCESSIBILITY Users should be involved to check the accessibility http://www.accessibile.gov.it 01/12/2015SINC@HE6

7. ACCESSIBILITY Public Administration Ministry, DigitPA and Formez examine the reported practices and point out the best ones 01/12/2015SINC@HE7

8. USABILITY Definition: «the chance for users to use web contents easily» 5 requirements of usability: –Easy navigation –Content completeness –Information should be clear and understandable –Communication should be effective –Graphics should be eye-catching 01/12/2015SINC@HE8

9. USABILITY Digital Administration Code (DAC, DLgs 82/2005) establishes the main principles: – Information and access keys should be always available and visible; be easy to understand and use; –have up-to-date reliable information –inform the user about the changes that have been carried out –raise and keep the user interest and attention 01/12/2015SINC@HE9

10. TRANSPARENCY Art. 11 150/2009 Decree : "[...] full accessibility of informations [...]” European Charter of rights of citizens in the Knowledge Society establishes 4 essential rights: –to access –to be informed –to be trained –to participate 01/12/2015SINC@HE10

11. PRIVACY Privacy Authority/Guarantor (196/2003 Decree) safeguards the rights and dignity respect in personal data treatment In 2008, privacy code is updated (L. 133/2008 and 109/2008 decree) Main rights established by above law: –User must explicitly allow for the management of his information –User must be informed about WHO is keeping his data –User can request the update or elimination of his data 01/12/2015SINC@HE11

12. WEB QUALITY 7-27-2005 Directive points out –Web is the main information channel –Evaluation the customer satisfaction (users must be able to provide feedback) 8/2009 Directive – Public Administration Ministry fixes standards for: –Updating of contents –Usability of services –HTML code accessibility –Identification/matching of site and contents with the public administration/manager 01/12/2015SINC@HE12

13. ISTITUTIONAL COMMUNICATION Tools to improve the relationship institution/citizens –Press office –Customer Relation Office –Web sites/portals –Newsletter 01/12/2015SINC@HE13

14. 2 – WEB SITES IN UNIMC UTILIZATION OF CMS (Content Management System) 01/12/2015SINC@HE14

15. WHY A CMS? Updating/Changes contents have extremely reduced times (DAC) Publishers do not necessarily need technical skills Definition of roles Definition of areas of competences among different offices Workflow of editing and content validation (8/2009 DL) Access control (8/2009 DL) Publisher changes can be checked (8/2009 DL) 01/12/2015SINC@HE15

16. WHY PLONE AMONG CMS Open source system Programming languages are powerful and reliable (page template and python script language) Suitable for large structured portals Support of local and international community Scalability (ZEO-zope enterprise object) Third party products can be deployed 01/12/2015SINC@HE16

17. WHAT’S IN OUR WEBSITES 01/12/2015SINC@HE17

18. USABILITY 01/12/2015SINC@HE18 Unimc portal web site Web sites 7 Faculties 14 Departments 8 Institutes 6 Centers 4 Schools Staff 50 Publishers 2 Technical staff Access Almost 8K views per day

19. USABILITY 01/12/2015SINC@HE19

20. USABILITY 01/12/2015SINC@HE20

21. USABILITY 01/12/2015SINC@HE21

22. USABILITY/ACCESSIBILITY CONTROL INFORMATION –Must be available and perceptible –Easy to understand and use –Provide a choice of immediate actions 01/12/2015SINC@HE22

23. USABILITY / TRASPARENCY Completeness of the content Comprehensibility of information Reliable information 01/12/2015SINC@HE23

24. USABILITY / TRASPARENCY Definition of roles Definition of areas of expertise Publishing Workflow 01/12/2015SINC@HE24

25. USABILITY / TRASPARENCY No technical skills Extremely short times for page changes 01/12/2015SINC@HE25

26. USABILITY / TRASPARENCY Access control Verify the changes made by the editors 01/12/2015SINC@HE26

27. ACCESSIBILITY Accesskeys 01/12/2015SINC@HE27 Ctrl + a Ctrl + dCtrl + r Ctrl + c Ctrl + m Ctrl + p

28. ACCESSIBILITY Accessibility requirements for visually impaired –Enlarge font –High Contrast 01/12/2015SINC@HE28

29. ACCESSIBILITY - WiseFirb Graphic version 01/12/2015SINC@HE29

30. ACCESSIBILITY - WiseFirb High contrast 01/12/2015SINC@HE30

31. ACCESSIBILITY - WiseFirb Text only 01/12/2015SINC@HE31

32. ACCESSIBILITY - WiseFirb W3C – xhtml 1.0 & css 01/12/2015SINC@HE32

33. ACCESSIBILITY - WiseFirb http://www.wisefirb.it 01/12/2015SINC@HE33

34. ACCESSIBILITY UniMC Official Web Portal It is compliant with web content accessibility guidelines (WCAG v1.0) XHTML 1.0 and CSS following the W3C specifications “AA” accessibility level (version 1.0 of WCAG) 01/12/2015SINC@HE34

35. ACCESSIBILITY Staff directory (office, role, contacts) 01/12/2015SINC@HE35

36. ACCESSIBILITY Enabling staff with disabilities –Special staff directory for switchboard receptionist 01/12/2015SINC@HE36

37. ACCESSIBILITY 01/12/2015SINC@HE37 Enabling staff with disabilities –Special technology Screen reader Braille keyboard

38. ACCESSIBILITY 01/12/2015SINC@HE38

39. ACCESSIBILITY 01/12/2015SINC@HE39

40. Thank you! Roberto Rascioni CSIA - University of Macerata Italy r.rascioni@unimc.it