1. Jueves de Softlayer
Carlos Aguado Fidalgo
IBM Cloud Technical Sales

2. Agenda Introducción al Cloud – Modelo IaaS IBM Softlayer Computación
Almacenamiento
Redes
Seguridad
Soluciones (Disaster Recovery, Backup, etc)
Demo práctica del Portal

3. ¿Qué puede aportar Cloud?
Rápido
aprovisionamiento
Pago
por uso
Accesibilidad
Elasticidad 1
Acelerar el despliegue de nuevos productos y servicios
Prolific adoption of mobile phones and devices, as well as, smarter products, and instrumented enterprise assets is driving an explosion of data, and enabling new insights from analytics, as well as new opportunities for business. In turn, ‘Big Data’ is placing greater demand on existing infrastructures, driving a need for instant access to resources – compute, storage, and network -- as well as analytics, and other core business and IT applications.
To gain unique competitive advantage, lines of business are increasingly turning to public cloud to quickly access new capabilities and improve time to market for products and services. This puts greater pressure on IT leaders to continue to work strategically with lines of business and achieve the right mix of computing models that can seamlessly meet unique business requirements. All of this while improving the economics of IT and ensuring service continuity and reliability – both on and off premise. 2
Transformación de un modelo CAPEX a OPEX 3
Facilitar la expansión internacional 4
Manejar completamente tu infraestructura

4. Beneficios del cloud – IT tradicional vs Cloud
capacity
undercapacity
overcapacity
flexible capacity
reduction of
Initial
investment
Load
Highly animated slide… please watch in presentation mode.
Load forecast – generically forecasted as linear growth
Traditional IT capacity planning, based on this linear growth
Three distinct Capex investment point
Starting with the initial investement
Which immediately shows the high barrier for innovation
Not only to start-ups, new companies bringing new solutions to the market and need upfront investment for IT Infrastructure in the traditional way
But also for new, innovative projects in Enterprise and SMB
Always the constant need to defend a new project, defend the cost to the organization, upfront cost without any idea of ROI, yet
Constantly battling up hill with stakeholders and budget holders in the organization to justify a project everybody sees is beneficial to the company
Then the actual load starts developing
Never linear, of course
Brings about high costs
Overcapacity – invested money not returning anything
no profit, no ROI
But more importantly: undercapacity
This is where the cost is going to hurt big time
This is where customers will walk away
Bad response times
Low service availability
Bad press, bad impression, bad reputation
Then, the Dynamic Cloud Infrastructure planning
Able to follow actual demand or actual load
Reduced Initial Investment
Beneficial for start ups and small companies
Make your investment follow demand, more easy to get the money
But also for projects and LOBs
No need for high upfront budgets
No need for justification of investments
People see the actual load/demand and will approve of the gradually increasing budget needs
There’s a direct link with the ROI
Flexible capacity
Keeping in pace with load/demand
No severe overcapacity
No undercapacity
undercapacity
forecasted load
actual load
Infrastructure Planning
traditional IT infrastructure
dynamic cloud infrastructure
time

5. Virtual Servers 4/25/2017 Internal Use Only Virtual Server Basics
Shared (public node) or private (private node) environment
Run on Citrix XenServer hypervisor
Hypervisor managed by SoftLayer, client sees OS level and above
Provisioned with Local or SAN-based storage
Monthly or hourly options available
Depolyed in 30 minutes or less
Private Clouds on SoftLayer
Bare Metal Server provisioned with a customer-specified hypervisor
Customer manages hypervisor and all VMs provisioned on the hypervisor
Available with the following SoftLayer-supported hypervisors:
Citrix XenServer
Microsoft Hyper-V
VMWare
Customer is responsible for any associated fees with licensing on hypervisors, including operating systems for VMs.
Local vs. SAN-based Storage
Local Storage
Best performance
Disks in RAID10
Ideal for low-transactional operations
No high availability options
SAN-based Storage
Default storage option for Virtual Servers
High availability
Ideal for light, front-end operations
Ability to assign larger volumes
Helpful Links
Virtual Servers topic page on KnowledgeLayer
Set Up a Virtual Server on KnowledgeLayer
Set Up a Hypervisor on KnowledgeLayer
Virtual Servers page on softlayer.com
Internal Use Only

6. Bare Metal Servers Bare Metal Basics Physical device
Single-tenant environment
Most powerful server available
Custom-provisioned in 2-4 hours
Managed through Customer Portal or API, controlled directly on device through IPMI, KVM/IP, or SSH/RDP
24x7x365 support comes standard
Network Features
Standard
500 GB Outbound Public Network Bandwidth
Single-path network connections on public, private, and management
100 Mbps connectivity in all Data Centers
Upgrades
Dual-path network connections
Upgraded port speed from 100 Mbps to 1GB or 10 GB.
Bandwidth pooling for two or more severs on an account
Unlimited Public Network bandwidth
Provisioning with private network only connectivity (public network ports shut down at time of initial configuration)
Chassis, Processor, Drives
Available in all Data Centers
Intel-powered, x86 servers
Single, Dual, or Quad Proc models
Chassis Sizes
1U = 4 drives
2U = 12 drives
3U = ~12 drives (GPU only)
4U = 36 drives
Drive Types
SATA
SAS-SCSI
SSD
Redundant Power on all 2U, 3U, and 4U servers
Helpful Links
Bare Metal Server page on softlayer.com
Bare Metal Server topic page on KnowledgeLayer
Set up a Bare Metal Server on KnowledgeLayer

7. Fixed Configuration 4/25/2017 Internal Use Only Fixed Configuration
Supported Operating Systems
Use Case
Batch Anaytics or Processing
Software certify an application on a HW config
Performance Testing
Helpful Links
Bare Metal Server page on softlayer.com (select Hourly tab)
Bare Metal Server topic page on KnowledgeLayer
Set up a Bare Metal Server on KnowledgeLayer
Internal Use Only

8. High Performance Computing with GPUs
NVidia K2 GRID
Maximum 2 Cards per 3u Server
Remote Visualization/ 3D Rendering
Virtualization of GPU Functionality
2 X Kepler GPUs (GK104)
3072 NVidia Cores (1536 per GPU)
8 GB GDDR5
Can be used for GRID Gaming with updated driver from NVidia
Use Case: Network delivered GPU acceleration for Gaming, Virtual Desktop and Cloud Application
Upgrades
Dual-path network connections up to 10Gbps
Bandwidth pooling for two or more severs on an account
Unlimited Public Network bandwidth
Provisioning with private network only connectivity (public network ports shut down at time of initial configuration)
2nd GPU Card
Up to 8 internal HDDs with choice of SATA, SAS or SSD
NVidia K10 Tesla
Maximum 2 Cards per 3u Server
Purpose Built GPGPU
Cuda Parallel Computing
2 X Kepler GPUs (GK104)
3072 Nvidia Cores (1536 per GPU)
8 GB GDDR5
Use Cases
General Purpose GPU – HPC
Hundreds of applications accelerated
Computational Chemistry
Computational Finance
Fluid Dynamics
Medical Imaging
Weather and Climate
Machine Learning
Helpful Links
NVidia Grid Virtualization for Enterprise on NVidia.com
NVidia GRID for Gaming: on Nvidia.com
High Performance Computing with Tesla on Nvidia.com
GPU Applications by Domain on Nvidia.com

9. Self-managed virtualized environments Available Hypervisors
Citrix Xen
Extensive API
Features include XenMotion, HA, AWB,/HPM
Licenses per server directly from Citrix
Microsoft Hyper-V
API Available (WMI)
Features include Live migration, host clustering for free
SL offers Hyper-V with Datacenter Edition
No Per VM fee
VMware
Extensive API (VIX API)
Extensive management tools
Features include vMotion, Storage Motion, DRS, PM (based on license)
SL licenses per RAM reserved for VMs
Virtuozzo
OS Virtualization, Para Virtualized
Guest OS must be based on primary OS
VM’s created at the OS Level

10. Auto Scale 4/25/2017 Internal Use Only Features
Governed by Scale Manage privilege.
Groups may be given unique names for quick identification.
Groups assigned to regions, then narrowed to data center or VLAN.
Member counts capped by max and min, with optional desired member count to immediately scale the group to the desired count.
Assets used for metric collection by monitoring robots to trigger scaling policies.
Up-to-date group status indicates scaling activity for the group in real time.
Optional VLAN integration with multi-VLAN support
Optional Load Balancer integration when LB already exists and is identified when building the Auto Scale Group.
How it works
Group > Policy > Trigger format.
Group consists of one or more policies with optional triggers and cool down periods
Policies indicate scaling actions and are invoked by triggers.
Triggers are conditions that may be satisfied once, recurring or by monitored resource..
Management Details
Create Auto Scale Groups, Policies and Cooldowns
Monitor the status of scaling group and activities
Edit the scaling groups, policies and triggers
Delete a group and cancel all associated members
Grant or revoke Auto Scale privileges for sub-users through “Scale Manage” privilege
Scalable Triggers
Based on time,
CPU utilization
Bandwidth levels coming in or out of the device.
The CPU and bandwidth scaling methods utilize monitoring agents to trigger policies.
Optional cool down may be added to any policy to minimize false triggers
Helpful Links
Auto Scale with SL API
Auto Scale on KnowledgeLayer
Internal Use Only

11. Storage Local / Server Disk Software Defined Storage
High-capacity bare metal servers with up to 36 drives per server, options include:
SATA: cost effective storage up to 6TB drives, typical use cases are for file servers
SAS: highest performing spinning disks up to 600GB per drive, suitable for a variety of uses
SSD: highest performing local disk option with up to 800GB per sold state disk
QuantaStor (OSNEXUS)
iSCSI SAN and NAS access
Installed on Bare Metal with local disks
Customer controls all aspect of storage (design/build your own storage solution)
Single tenant environment
Supports thin provisioning, I/O optimization, replication, encryption, compression, HA via CEPH and GlusterFS, etc.
Endurance Storage
Performance Storage
Highly durable and resilient enterprise grade storage
iSCSI block level access (HA connectivity via MPIO)
File level access – NFS (HA connectivity via routed TCP/IP)
Volume sizes ranging from 20GB to 12TB
IOPS tiers IOPS/GB (low I/O), 2 IOPS/GB (general purpose), 4 IOPS/GB (high intensity - ~49K IOPS w/ 12TB LUN)
Can stripe across LUNs to achieve larger volumes and IOPs
Allows for concurrent access from multiple servers (e.g. clustered databases)
Optional (hourly, daily, weekly) snapshot and replication (across data centers)
IOPS ranging from 100 to 6,000
Ideal for most applications requiring predictable levels of performance
FTP / NAS
Object Storage
Scalable file level storage
Ideal for managing and sharing data between systems (e.g. archival, backups, and less frequently accessed files)
No replication options
Dynamic, pay-as-you-go pricing
Ideal for archive, backups, streaming media, web and static content delivery
Searchable, taggable
Replicated across at least 3 servers within each data center
Accessible via Customer Portal or REST API (integrated with CDN – delivered via Edgecast)

12. Backups EVault Idera Storage Bring Your Own
Backs up data at file system level (file level) Web console for each agent “Set-and-Forget” configuration (hourly, daily, weekly, custom) Only accessible from SoftLayer servers Back-ended by enterprise grade storage managed by SoftLayer Data can be encrypted and compressed in transit and at rest Multi-site backup optional
Disk to disk backup solution (block level)
Software installed on Bare Metal server with internal disks
Agent based; first backup is a full backup with incremental forever after; each new backup is a recovery point (daily, weekly, monthly, etc.)
Accessible from non-SoftLayer servers
Single tenant, customer-controlled environment
Single interface for all backups and devices including self-managed VMs
Data can be encrypted and compressed
Multi-site backup optional
Storage
Bring Your Own
Most of the SoftLayer storage offerings (e.g. QuantaStor, NAS, Endurance Storage and Object Storage) can be utilized as backup storage
Use the servers and storage provided by SoftLayer to build/bring your own backup solution, for example Tivoli Storage Manager including TSM Node Replication, Veeam, etc.

13. Network Components at SoftLayer
4/25/2017
Network Components at SoftLayer
Generic Network Layout
Loadbalancers
Firewalls
Gateway: Vyatta
Internal Use Only

14. The expanding global cloud footprint offers you access to our infrastructure choices through 40 data centers and network points of presence for improved global reach and performance
40 data centers worldwide in 15 countries and five continents globally – connecting CMS locations to SL locations
Geographically dispersed points of presence (PoPs) bring connectivity to our carrier-grade netwoark backbone closer to the end user
These PoPs, combined with over 2,000 Gbps connectivity between our data centers around the world, can deliver exceptional bandwidth and connectivity
Data Center & Network Point of Presence
Network Point of Presence
India
China
Hong Kong
Singapore
Melbourne
Sydney
Tokyo
Seattle
San Jose
Los Angeles
Mexico City
Houston
Denver
Miami
Atlanta
Washington D.C.
Montreal
Chicago
London
Frankfurt
Paris
Amsterdam
Brazil
New York City
Toronto
Dallas
CMS Data Center

15. Triple-network architecture
High-performance public network with transit from multiple tier-1 carriers
Secure OOB management via VPN
Private network for intra-application and inter-facility communications, access to shared services
Native IPv6 support
Virtual racks for integrated management
Complete suite of network services 15

16. SoftLayer Network Overview
Network Details

17. Network Planning SoftLayer® IP backbone: Looking Glass offering
SoftLayer Looking Glass is an interactive resource that is available to the public. Looking Glass can be used to test latency between SoftLayer data centers, and between a router location and target address, subnet or hostname.
Latency tests between a location and its target are conducted using a variety of methods, including ping and traceroute commands. Users can also test network latency through a variety of test downloads based on size and data center location. Users operate Looking Glass under the premise that only manual queries will be made.
SoftLayer Looking Glass is available at

18. Load Balancers 4/25/2017 Internal Use Only Local Load Balancers
Multitenant
Proxy Connections – traffic passes through load balancer for the duration of the connection
Single Virtual IP (VIP)
Pricing based on connections per second
Up to Layer 4 load balancing
SSL Offloading optional
Ideal for fewer than 5000 connections/second
No high availability option
Public network traffic only
NetScaler VPX
Managed in GUI
Utilizes static or portable IP addresses
High Availability Optional (at additional fee – 2x cost)
Up to Layer 7 load balancing
Database balancing
Global Load Balancing (GSLB) option requires Platinum License
Public and Private Network traffic
NetScaler MPX
Features similar to VPX
Managed in GUI
Public and Private Network traffic
High Availability Optional (at additional fee – 2x cost)
Requires approval from networking
Racked on available COD rack
For customers that want full control and connections over /sec
Different prices for different versions
Dedicated Load Balancers with SSL
Single Tenant
Proxy Connections
Single VIP, with additional VIPs available by request
High availability optional (at additional fee)
Up to Layer 4 load balancing
2600 <15,000/sec connections; 6600 < /sec
Public network traffic only
Helpful Links
Load Balancing Topic Page in KnowledgeLayer
Global Load Balancing Options in KnowlegeLayer
NetScaler VPX Data Sheet (Citrix)
Internal Use Only

19. Firewall Quick Reference Guide
4/25/2017
Firewall Quick Reference Guide
Standard Single Server Firewall (Multitenant)
Secure single server
Managed via portal
Control inbound rule set
Gateway: Vyatta
HA options
Secures multiple VLANs in the same server room (private network)
GUI console access
Control inbound/outbound
Dedicated Hardware Firewall (Single tenant)
HA option (Active/Passive)
Secures all servers in a single VLAN
Managed via portal
Control inbound rule set
Quick Comparison
Secure 1 or more VLANs
Traffic control
High Availability
Portal access
Standard firewall
Single server
Inbound only
N/A ü
Dedicated firewall
Single public VLAN
Active
/Passive
Fortigate appliance
GUI Console
Vyatta Gateway
Dedicated Fortigate Security Appliance
HA option
Secures all servers in a single VLAN
GUI console access
Control inbound/outbound
Application Layer scanning
Need to be ordered separately
1Gbps firewall with redundant links
Pricing
Internal Use Only

20. Gateway: Vyatta 4/25/2017 Internal Use Only Use Cases: Overview:
Customer configurable routing device
Placed in front of customer specified VLANs
Servers on that VLAN route through the Vyatta Gateway Appliance as the first network hop.
Configured to do almost anything that can be done with a Cisco ASA or Juniper device such as routing, NAT, Firewall, Logging, and VPN termination
Use Cases:
VPN Termination via the Public Network: Support for IPSec VPN, SSL-VPN, and GRE can extend customer’s corporate network.
NAT Based Configurations
Allow access “private network only” devices.
Robust Firewall Requirements
Stateful packet inspection, reporting, traffic monitoring can all be accomplished
Multi-Tiered Networking
DMZs, or the ability to separate servers on separate VLANs
Greater Control
Internal Use Only

21. CDN 4/25/2017 Internal Use Only CDN Basics
SoftLayer partners with Edgecast for all Content Delivery services.
As of July 2014 Edgecast routes content through 44 geographically diverse nodes.
Charged on a per GB basis for bandwidth.
Offer standard and SSL delivery options
Global Standard vs Global Premium
Global Standard is the default for most CDN services. Delivers from SoftLayer POPs around the globe.
Global Premium is required for premium transit routes, including Vietnam, Malaysia, Philippines, Korea, and other Asia-Pacific countries.
HTTP Large Object vs HTTP Small Object
HTTP Large Object
Videos and Objects over 300k
Utilizes SSD for storage
Delivers peak performance and fast start times
HTTP Small Object
Designed for objects under 300k
Delivers content directly from RAM
Ideal for HTML, CSS, Java
Internal Use Only

22. Monitoring Monitoring Basics Additional Monitoring Options
Clients must configure monitors and alerts on each device or account.
Automated monitoring tickets are customer facing only.
Additional Monitoring Options
Automated Reboot from Monitoring: Monitoring system automatically reboots the server when a monitoring alert is issued.
24/7/365 NOC Monitoring: A personal notification will be sent in the event a monitoring alert is issued.
TCP Monitoring
Complimentary TCP includes PING monitoring only.
Default setting:
Public IP with 0 second delay
Recommended that clients update default to avoid false positives.
Advanced TCP Options (additional fee)
DNS: Generic NSLOOKUP on address
DNS Custom: NSLOOKUP on specific domain
FTP: FTP connection on Port 21
HTTP: HTTP connection on Port 80
HTTP Custom: HTTP connection on Port 80, with check for given response text
HTTPS: HTTP connection on Port 443
IMAP: IMAP connection on address
LDAP: LDAP connection on address
NNTP: NTTP connection on address
POP: POP connection on address
SMTP: SMTP connection on address
SSH: SSH connection on Port 22
TCP Custom: TCP connection to specified port
TELNET: TELNET connection on Port 23
UDP SIP: UDP connection to specified port
Nimsoft Monitoring
Basic Monitoring: Hardware and OS
CPU, Disk, and Memory
Process
Remote System and Windows Services
Advanced Monitoring: System Health
DHCP
File Checking
LDAP
Mounted File Systems
NTP
Network Traffic
Performance
SNMP
Premium Monitoring: Application
Apache
DNS
IIS
MSSQL
MYSQL
TomCat

23. SoftLayer API at a glance
SoftLayer [main] API
Version 3.0 API provides 2,200 function calls to over 180 services
Supports REST, SOAP & XML-RPC interfaces
Clients implemented in C#, Perl, PHP, Python, Ruby, VB .Net, command line Python client
Is a major direct source of revenue
Accessible from mobile devices as well
Basic Concepts:
Endpoint (public or private)
Service (e.g. Account, Storage..)
Method or Action (e.g. getUsers())
Data Types (String, boolean, int and Complex)
Properties (local, relational, count)
Result limits (rows filtering)
Object Masks (properties filtering)
Object Storage API:
Based on OpenStack Swift
REST-based
Clients: Java, Ruby, PHP, Python
Supports Containers and Objects
Content Delivery Network integration
Search integration
To begin using the API:
Enable the API use from Customer Portal
Create unique secret API key
Authentication based on user and API key
Choose language client library
Message Queue API:
REST-based
64k max
Key/value pair message fields
Clients: C#, Java, Ruby, PHP, Python
Supports Topics, Topic Tags, Subscriptions
Persistent via Cloudant data layer

24. Support Support Levels Self-Enabled Support Notifications
24x7 support via phone, chat, and ticket
Level 1 Support (CST)
Frontline support team
Handles common client issues
Escalates complex issues to Level 2 Support
Level 2 Support (CSA)
Escalation team
Handles complex client issues
Highly certified in a variety of systems
Managed Hosting
MySQL and MSSQL Database Administrators
Systems Administrators
Handles various tasks, including:
Patching
Backups
Implementation
Monitoring
Self-Enabled Support
Automation built-in to Customer Portal
API available to authorized users on each account
Notifications
Event Subscriptions
Unplanned Incidents (UIP)
RAID Alerts
Configured through Customer Portal
Attributes
Internal configuration
Sends notifications when created or moved
Supported by Level 1, Level 2, and Hardware Groups
Multi-Customer Schedule Maintenance
DDOS Mitigation
Includes all Managed Hosting tickets
Billing Tickets