1. Prepared by Garry Hewins Tianjiao Ma Khiet Phung Mark Ababio

2.  Introduction  The Information of Cafeteria  Focus on the Menu and Price  Tim Hortons Issue  Recommendations  Conclusion

3.  Thank you for being here and showing interest in our mission.  Welcome !

4.  The area of focus  No seats being vacant  Food not suited to international students

5.  vacant seats of 50 plus  food menu, very diversified  But still not to every ones taste LIKE THE TASTE UNLIKE THE TASTE

6.  Monday to Thursday 7:30AM to 7:00PM  Friday 7:30AM to 3:00PM  Saturday 8:00AM to 2:00PM  *All operations closed on statutory holidays* We are OPEN! Welcome

7. Brands: Pizza Pizza, Coyote Jacks, The Big Pita, Menutainment, and Tim Hortons.

8. Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages.

9. Mon APR 4 Tue APR 5 Wed APR 6 Thu APR 7 Fri APR 8 Breakfast Full breakfast, Hot and Cold Cereal, Fresh Fruit, Bagels, Omelettes and More Breakfast Full breakfast, Hot and Cold Cereal, Fresh Fruit, Bagels, Omelettes and More Breakfast Full breakfast, Hot and Cold Cereal, Fresh Fruit, Bagels, Omelettes and More Breakfast Full breakfast, Hot and Cold Cereal, Fresh Fruit, Bagels, Omelettes and More Breakfast Full breakfast, Hot and Cold Cereal, Fresh Fruit, Bagels, Omelettes and More Lunch SOUP EMPORIUM Harvest Vegetable Cauliflower and ancho chili Lunch SOUP EMPORIUM Cream of Mushroom and Thyme Chinky Chicken Noodle and Herb Lunch SOUP EMPORIUM Red Pepper Bisque Cream of Potato and Bacon Lunch SOUP EMPORIUM Roasted Tomato Basil Creamy Corn Chowder with Chipotle Lunch SOUP EMPORIUM Smokey Beef, Vegetable and Barley Cream of Broccoli

10. COYOTE JACK'S Fabulous breakfasts, Wraps, Char Grilled Favorites Balanced Choice Combo's and More COYOTE JACK'S Fabulous breakfasts, Wraps, Char Grilled Favorites Balanced Choice Combo's and More COYOTE JACK'S Fabulous breakfasts, Wraps, Char Grilled Favorites Balanced Choice Combo's and More COYOTE JACK'S Fabulous breakfasts, Wraps, Char Grilled Favorites Balanced Choice Combo's and More COYOTE JACK'S Fabulous breakfasts, Wraps, Char Grilled Favorites Balanced Choice Combo's and More MENUTAINMEN T Chicken, Beef, Tofu or Vegetarian Stir Fry or Pasta MENUTAINMEN T Chicken, Beef, Tofu or Vegetarian Stir Fry or Pasta MENUTAINMEN T Chicken, Beef, Tofu or Vegetarian Stir Fry or Pasta MENUTAINMEN T Chicken, Beef, Tofu or Vegetarian Stir Fry or Pasta MENUTAINMEN T Chicken, Beef, Tofu or Vegetarian Stir Fry or Pasta

11. THE BIG PITA Made to order Wraps and Pita Sandwiches THE BIG PITA Made to order Wraps and Pita Sandwiches THE BIG PITA Made to order Wraps and Pita Sandwiches THE BIG PITA Made to order Wraps and Pita Sandwiches THE BIG PITA Made to order Wraps and Pita Sandwiches ON THE GO Upscale Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages ON THE GO Upscale Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages ON THE GO Upscale Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages ON THE GO Upscale Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages ON THE GO Upscale Salads, Sandwiches, Dessert Parfait, Yogurt, Fresh Fruit and a Wide Selection of Hot and Cold Beverages

12. Salads Market Greens Salad $2.25 Greek Salad $3.75 Roasted Red Pepper Pesto Pasta Salad $2.65 Spicy Grilled Vegetable with Feta Salad $6.95

13. light refreshments Gourmet Muffin $1.18 Bagel & Cream Cheese $1.50 Croissant, Danish $1.25 Assorted Tea Biscuits $1.25

14. Long lineup and take too long to get serve

15.  Students being late for class interfere teacher and other students in class.

16.  The lineup in the hallway at Tim Horton’s makes it difficult for students to pass by quickly to get to class. How can I go through?

17. 1) The menu and price should be posted online 2) Introduction of international food since the school is becoming more diverse. e.g. Jamaican party, Chinese food etc

18. 1) Tim Horton should hire more staff 2) New opening for Tim Hortons 3) Introduction of self pour your own 4) Maintained cash only system

19. Despite less variety of food available to students; about 60% of students still cue to buy from the cafeteria but there is still room for improvement to attract the rest of the market(40%) by by applying the the approach of “faster, cheaper and better” to reach the students. This way will attract more customers and there by raising the revenue of the cafeteria.

20. Thank you for listening!