1. How to write Specifications for a Shuttle Bus? Ask a bus dealer you trust to assist in the process. Carpenter Bus Sales is happy to assist you with the specifications and floor plans Ask peers who have experience. Understand bus quality standards and manufacturer reputations. Make the Specification both Effective and Concise. Keep it Simple. (3 pages maximum) Include a floor plan with the bid specifications.

2. Determine What is Needed? Discuss and define needs: Uses Climate – (This will determine the A/C & heat requirements) Passengers – (Ambulatory & Wheelchair Stations) Drivers Operating Expenses Budget Considerations Vehicle Lifecycle

3. Vendor Requirements F.O.B. to my Location On Time Delivery or Penalties Disclose any and all deviations from specification. (Ask for bid exceptions on a separate page) Specific Capabilities (Full Service Shop, Parts Department, etc…) How long have they been in business? Get references from similar operations.

4. What to Watch! Alternators Batteries Fast Idle Air Conditioning Heating Seat Fabric Flooring Interior Wall Covering Audio/Video Aisle width Suspension Lifts Cargo capability Engine & Transmission Windows Mirrors Bumpers & Hitches Seats (Low, Mid, or High Back) ADA & 403 Compliant Wheel Chair Stations Tie- downs Foldaway seats @ Wheel Chair Stations

5. Define Delivery Time What is the anticipated time line for taking delivery? Who can deliver on my terms? Are their consequences for non- performance? How late in the manufacturing process can I make changes?

6. After the Purchase Is the vendor close enough to use for service work? If not, what resources are available? Does my vendor have a program in place to assist me with service a warranty work locally? Is a loaner or rental vehicle available at the vendor’s service center?

7. Get the Results You Want! Manage the vendor process to get quality, value and great pricing. Weed out the casual bidders. Build a reputation for being a serious knowledgeable customer.

8. Contact Carpenter Bus Sales, Inc. Henry Headden 1-800-370-6180 1-615-376-2287 1-615-370-1774 Fax henry@carpenterbus.com www.carpenterbus.com