1. Johnson Beck & Taylor

2. AGENDA  Accuracy, Thoroughness & Quality  Billable Hours  Effective Communication with Attorneys  The Client Comes First

3. Accuracy, Thoroughness & Quality  Be careful and complete  Create forms and systems  Create checklists  Keep written notes and documentation  Ask for peer review  Use technology  Work hard

4. Billable Hours First Six Months

5. Effective Communication with Attorneys  Write down assignments  Understand the due date for every assignment  If you have a question or something is unclear ask your supervising attorney  Check in regularly with your supervising attorney to update him or her on the status of your assignment

6. The Client Comes First  All client calls/e-mails should be responded to the same day if possible and in any instance not more than 24 hours.  Always deliver what you promise to a client.  Be respectful and courteous to clients at all times.