1. Achievements against planned targets 1 Performance Indicator/ Measure Q1 MilestonesActual Achievement Reasons for Variance Corrective Action Development and Implementation of ICT strategy ICT strategy drafted and presented at EXCO and approved by Commissioner The draft ICT Strategy was referred back for further benchmarking and amendment, where after it will be submitted to EXCO for consideration, and to the Commissioner for approval. Benchmarking and amendment in progress. Amended ICT Strategy scheduled for finalization during August 2014 Number of meetings with key stakeholders 1 meeting held with stakeholders and a report 5 Meetings held with stakeholders: FSB and Reserve Bank; EAAB; Deputy Public Protector; Retail Motor Industry. Target ExceededCertain Meetings are held as per the request of key stakeholders. Participation in Conferences Participate in Africa Dialogue Conference and compile a report Participated in the African Dialogue Teleconference under the theme “Working with Criminal Authorities on consumer protection issues”; as well as with Federal Trade Commission (USA) towards participation in ICPEN Annual Africa Dialogue Conference to be held later in the year.

2. Achievements against planned targets 2 Performance Indicator/ Measure Q1 MilestonesActual Achievement Reasons for Variance Corrective Action Attend to all Media enquiries All media responses were attended to. (11 responses drafted, approved and despatched. Quarterly meetings with provincial consumer protection authorities 1 Quarterly meeting with provincial consumer protection authorities. 1 Meeting held with representatives of Provincial Consumer Protection Authorities on referral protocols 4 Internal Newsletters1 Internal Newsletters published One internal Newsletter Published Annual Report1st Draft of Annual report based on performance and preliminary financial report Annual Report Drafted and submitted incorporating performance information and Annual Financial Statements. Up to date risk register and risk strategy Risk Register and implementation strategy reviewed, presented at EXCO and approved by Commissioner. Risk register reviewed. Risk Asessments done; Strategy not yet reviewed. Focus was on risk assessments and revision of risk register. Strategy to be revised in next quarter.

3. FINANCIAL MANAGEMENT 3

4. Statement of Financial Performance STATEMENT OF FINANCIAL PERFORMANCE for the month ended 30 June 2014 NOTESJune-14Mar-14 RR REVENUE Revenue 9.132 026 000 45 498 094 Other income 9.2290 719 372 293 TOTAL REVENUE 32 316 719 45 870 387 EXPENDITURE Employee Related Costs 107 919 728 28 045 226 Amortisation and Depreciation 12436 360 1 822 520 Operating Expenditure 163 088 073 15 048 544 TOTAL EXPENDITURE 11 444 161 44 916 290 SURPLUS/ (DEFICIT) FOR THE YEAR 20 872 558 954 097 4

5. Notes to Statement of Financial Performance Revenue ( Transfers and grants ) Grants received from the dti amounted to R32,026m, which is 60% of annual budget of R53, 376m. Interest Income: Interest that was received on the current account amounted to R290 719. Expenditure Employee related costs: Salary and social contributions, which include medical aid, pension fund, PAYE and housing allowances amounted to R 7,920m. Operating expenditure: The spending of R3,088m was in respect of Goods and Services, such as fixed costs relating to office rental, and other administrative expenses such as audit and risk committee and audit fees, consultant cost and legal costs. Depreciation comprising intangible assets, computer equipment, lease hold improvements and office furniture amounted to R436 000. 5

6. 6

7. Notes to Statement of Financial Position Cash and Cash equivalents : The balance in the bank comprises of the surplus of R2 917 587.00 for 2012/13 and the R3 764 204.00 for 2013/2014 (Application for retention is still pending approval) as well as the cash balance of the current account held with Nedbank, petty cash, and the investment with the Corporation for Public Deposit (CPD). Trade and other receivables : The balance is in respect of exchange transactions, and relates to external debtors of 2011/12 and 2012/13 which were only raised in 2012/13. The debt cases have been handed to attorneys for collection. Trade and receivables : The balance is in respect of non-exchange transactions, and relates to staff debtors. Recovery is taking place on a monthly basis. Property, Plant & Equipment : The entity purchased office furniture amounting to R248 000 during the first quarter. 7

8. Notes to Statement of Financial Position Continues Intangible Assets : The entity purchased a website for R248 000. Trade and other payables : This balance is in respect of exchange transactions, and relates to goods and services received in the first quarter but not yet paid. Provision for Leave pay : Relates to leave taken by employees of the NCC. Deferred Operating lease liability : During the previous financial period, depreciation on operating lease expenses on the building had been calculated erroneously on a straight lined basis. 8

9. 9 STATEMENT OF CHANGES IN NET ASSETS STATEMENT OF CHANGES IN NET ASSETS for the month ended 30 June 2014 Accumulated Surplus/(Deficit) R Balance as at 1 April 2013 6 163 241 Add: Net Surplus for the year 954 096 Balance as at 31 March 2014 7 117 337 Opening balance as at 1 April 2014 7 117 337 Add: Correction of error 16 583 Add: Net Surplus for the year 20 872 558 Balance as at 30 June 2014 28 006 478

10. Projected budget vs actual spending at the end of June 2014 Annual Budgets YTD Budgets – June 2014 YTD Actual Expenditure June 2014Variance Variance % Revenue: 53 376 00032 026 000 - Interest received 290 719 Total 53 376 00032 026 000 32 316 719 Expenditure: Employee related Cost 32 338 0008 084 500 7 919 728164 772 2% Goods and services 20 293 0005 073 250 3 088 0731985 177 39% Capital expenditure 745 000186 250 436 360 (250110) 234% Total 53 376 00013 344 000 11 444 1611899839 14% 10

11. Reasons for variance Explanation of variance between projected and actual spending:  Employee related costs: Underspending of 2% is as a result of vacancies  Goods and Services: Underspending of 39% is as a result of disputed telephone accounts, and a decrease in audit costs.  Capital budget : Overspending of 234% (R250 110) is as a result of depreciation adjustments following an asset verification, and the disposal of damaged equipment and furniture. 11

12. 12 Progress against AGSA Findings

13. Progress on AGSA Findings: Summary AGSA findings- 2013/14- 31 (23 fully implemented- 08 in progress) Full, open and transparent cooperation with the Auditor General of South Africa; Progress tracked on all previous findings of the Auditor General; Genuine progress made against all findings; These findings related to the absence of policies, revision of internal processes in supply chain management, finance, asset management, recruitment of personnel, leave management, travel; etc; Action Plans drafted and the vast majority fully implemented; CFO resigned; 10 officials, including 4 senior managers undergoing disciplinary action. 13 Number of action plans StatusPercentage 78 Fully Implemented81% 18 In progress19% 96 Total100%

14. Dashboard March 2014 14

15. Dashboard March 2014 15

16. 16 Key Challenges Vacancies As at 30 June 2014, 110 positions out of 182 were vacant; Off the 182 positions, 82 were funded posts; Off the 82 funded posts, 10 were vacant; Formal restructuring will be undertaken- envisaged that most of the vacant/ unfunded posts will be abandoned; Skills Whilst a skills audit has not yet been conducted at the NCC, it is apparent that a major skills shortage does exist within the entity; A proper skills upgrade programme is not in place due to lack of funds. In the interim, internal training is provided; Complaints Backlog Backlogs do occur from time to time; Overtime has been implemented within Enforcement Division Irregular Expenditure Bulk of irregular expenditure arise from lease; 2 years to expiry of lease contract; Cost of cancellation and possible relocation is not feasible in the short term.

17. 17 Mr Ebrahim Mohamed- Commissioner- E.Mohamed@thencc.org.za - 0837865239E.Mohamed@thencc.org.za Mr Anton Van Der Merwe- Acting Head of Corporate Services- A.Vandermerwe@thencc.org.zaA.Vandermerwe@thencc.org.za Ms Prudence Moilwa- Head of Enforcement and Investigations- P.Moilwa@thencc.org.zaP.Moilwa@thencc.org.za Mr Narain Babs Kuljeeth- Company Secretary- N.Kuljeeth@thencc.org.za - 0832739647N.Kuljeeth@thencc.org.za Delegation Details

18. 18 Thank You