1. Building and Maintaining an Optimal Pit Crew

2. Workshop Description: Caring for people is hard work and many times is overwhelming. There are more individuals that need help than hours and resources can provide. By linking employees together, having them cross train in duties and share responsibility for large or ongoing projects, the team (or Pit Crew) takes on the responsibility of providing services, managing resources and addressing issues within the team for utilization-focused evaluation

3. 1 DEFINE LEADERSHIP STYLE AND GOALS ONGOING CROSS TRAINING AND EVALUATION Learning Objectives 2 3 4 DEFINE TEAM MEMBERS

4. Introverts and Extroverts Introverts –Process internally and do best when agendas are send in advance –Allow others freedom to participate –Can frustrate followers Extroverts –Directive, clear and commanding –Do better with followers –Tend to drive off independent thinkers

5. Define Leadership Style Being a good leader – “finding one’s voice” “ Whether leaders articulate a personal philosophy or not, their behavior surely expresses a personal set of values and beliefs.” Max DuPree 1.Integrity in all things precedes all else 2.The servanthood of leadership needs to be felt, understood, believed and practiced if we’re to be faithful. 3.Accountability for others 4.Practice of equity

6. Leader’s Responsibility for the team Leaders keep their promises and commitments Followers (pit crew) has rights and questions: –What may I expect from you? –Can I achieve my own goals by following you? –Will I reach my potential by working with you? –Can I entrust my future to you?

7. “ To carry out its work, the organization needs from a leader a clear statement of its vision and its strategy.” Max DuPree

8. Assess the team What does the team look like? (Organizational chart) Make sure roles/job descriptions are well defined Check them out: Do you have whom you need? Who are they? Personality and work habits On a pit crew everyone has a specific job

9. Cross Training: Is training a regular part of team development? Are they getting the training they need to do their work, achieve the goals? Are they encouraged/challenged to train one another? Are they able to put into practice what they are learning?

10. Evaluate Team Performance Are expectations and goals clearly defined? –Are goals and expectations defined by funding source/agency or DHQ/location/Officer? –Is the team able to set goals, objectives, implementation and/or rules? Are they getting feedback from leadership?

11. Evaluation cont. Do they get feedback from clients? Do they get feedback from other service providers? Is there an opportunity for them to debrief? Share successes as well as failures?

12. Help them see the Big Picture Help them see how working together is better than “just doing my job” Help define objectives and goals –Goal of number of clients to be seen –Stay within budget requirements –Find matching resources –Best practices

13. 1 2 34 Develop smaller teams Assign specific tasks Provide training Provide Boundaries Empower the team to make decisions Create overlap of job performance

14. Think Outcomes Clarify key concepts 1 2 3 Evaluation is activity. Evaluative thinking is a way of doing business. Distinguish Evaluative thinking from Evaluation Differentiating means and ends

15. Utilization-Focused Evaluation “Utilization-focused evaluation begins with the premise that evaluations should be judged by their utility and actual use…” Otto Bremer Foundation  How will real people use the findings and experience the evaluation process  Looks at who the evaluation for?  How is it intended to be used?  Does not advocate any particular model, method or theory  Process for helping end users to utilize the most effective tool needed – tends to increase understanding and feel of ownership

16. Team Development: Give the Gift of Change  Space – to be the kind of person they can be  Opportunit y – to serve  Challenge – constraints are enabling friends  Clarity – in objectives, in evaluation and in feedback  Authenticity – that give hierarchy its true value, that gives me the right of offer my gifts, that neither overlooks nor oppresses  Meaning – a lasting foundation of hope  Accountability – a result of love  Conscience – that forbids people to enjoy apathy or debilitating ease.