3. Marriott Customer Satisfaction Survey *only limited participants who complete the entire survey are reward with Marriott Reward Points

4.  Marriott customer satisfaction survey is to help Marriott improve their service so that the customer can be better served during their next visit Aim of the survey

5.  DESCRIPTIVE RESEARCH  Finding out and describing what is their customer needs and satisfaction. Research carry out

6. International Gateway PROMOTION

7. Marriott hotel & Resort Championship Golf courses

8.  Best rates and packages  Free Wi-Fi  Earn Marriott rewards  Spa treatment  Golf

9.  Because of the satisfaction of customers, their income has been increase by 28 % in the first quarter year.  The services that given to customer become more efficient and a bit improve. Result