1. Introduction to Information Systems
CHAPTER 1
Introduction to Information Systems

2. CHAPTER OUTLINE
1.1 Why Should I Study Information Systems? 1.2 Overview of Computer-Based Information Systems 1.3 How Does IT Impact Organizations? 1.4 Why Are Information Systems Important to Society?

3. LEARNING OBJECTIVES
1. Begin the process of becoming an informed user of your organization’s information systems.
2. Define the terms data, information, and knowledge, and give examples of each.
3. Define the terms information technology, information system, computer-based information system, and application.

4. LEARNING OBJECTIVES (continued)
4. Identify three ways in which you depend on information technology in your daily life.
5. Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial managers.
6. List three positive and three negative societal effects of the increased use of information technology.

5. Chapter Opening Case
The Jasmine Revolution
The Egyptian Revolution

6. 1.1 Why Should I Study Information Systems?
The Informed User
Personal Mobile Information Network

7. 1.1 Why Should I Study Information Systems?
Digital Nomads
IT Career Opportunities

8. Managing Information Resources
Traditional Functions of MIS Department
Consultative Functions of MIS Department

9. 1.2 Overview of Computer-Based Information Systems
Data Item
Information
Knowledge

10. Computer-Based Information Systems
Hardware
Software
Database
Network
Procedures
People

11. Computer-Based Information Systems
Capabilities of Information Systems
Application Programs

12. Types of Information Systems
Information Systems Inside an Organization
Information Systems Among Organizations

13. Types of Information Systems
Breadth of Support of Information Systems
Support for Organizational Employees

14. 1.3 How Does IT Impact Organizations?
Impact on Managers
Impact on Employees

15. 1.4 Importance of Information Systems to Society
Improved Quality of Life
Robot Revolution
Improvements in Healthcare

16. Robot Revolution
Industrial Robots
Telepresence Robot
Surgical Robot

17. Closing Case L’Oreal Retools Its Information Systems
The Problem
The Solution
The Results