1. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. 2016-2017 Annual Updates 2016-2017 Annual Updates

2. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Application

3. Introduction Screen Begin button before: After:

4. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Name and Address Address Before: After:

5. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Personal Info New SSN text inserted:

6. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Personal Info New DACA text inserted:

7. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Personal Info DOB Before: After:

8. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Demographic Info New Gender and Sexual Orientation format Conditional Field

9. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Demographic Info New Military Branch question:

10. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. High School Info New layout to account for upcoming SAT and ACT score format changes

11. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. College Info ADT program name before: After:

12. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. College Info New notice added for ADT students:

13. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. College Info New CCCID and Campus Student ID fields added:

14. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Confirmation Page New informational text for ADT students:

15. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Website Improvements to design, readability, account management

16. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Design and Readability Updated top navigation bar font and increased spacing Removed top navigation bar background image for cleaner look Updated the header of each application page to make it more prominent Green checkbox icon updated Screen numbers bold and more clear Side menu fonts updated with rollover states added

17. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Design and Readability Replaced images with styled buttons and added rollover states Improves accessibility on various devices (mobile, tablet, desktop) Other additional improvements made to Introduction and Instruction Screens

18. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Design and Readability Improvements to CSUMentor Responsive Design for Phones and Tablets

19. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Security New Security Question Drop Down List for Improved Security and Password Recovery

20. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Recovery Enhancements Improved Password Recovery Process

21. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. Recovery Enhancements Forgot Password Recovery 1 2 3

22. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. 1-800-G0-TO-XAP (1-800-468-6927) support@csumentor.eduwww.csumentor.edu Bilingual Support in Spanish Monday through Friday 6:30am – 6:30pm Pacific Time Student Support

23. Confidential. Not for distribution or duplication without prior consent from XAP Corporation. Copyright © 2015 XAP Corporation, All Rights Reserved. S TUDENT S UPPORT – E XTENDED H OURS (A LL P ACIFIC T IME ) O CTOBER 1 – 31O CTOBER 1 – 31 –Monday – Friday 5:00 a.m. – 6:30 p.m. –Saturday and Sunday 10:00 a.m. – 6:00 p.m. N OVEMBER 1 – 20N OVEMBER 1 – 20 –Monday – Friday 5:00 a.m. – 6:30 p.m. –Saturday – Sunday 10:00 a.m. – 6:00 p.m. N OVEMBER 21 – 22N OVEMBER 21 – 22 –Saturday – Sunday 8:00 a.m. – 11:00 p.m. N OVEMBER 23 – 25N OVEMBER 23 – 25 –Monday – Wednesday 5:00 a.m. – 11:00 p.m. N OVEMBER 26 (T HANKSGIVING )N OVEMBER 26 (T HANKSGIVING ) –Thursday 8:00 a.m. – 7:00 p.m. N OVEMBER 27 – 29N OVEMBER 27 – 29 –Friday – Sunday 5:00 a.m. – 11:00 p.m. N OVEMBER 30N OVEMBER 30 –Monday 5:00 a.m. – 2:00 a.m. (Dec. 1)