1. part Chapter © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill A Brief History of Management 1 Chapter 2

2. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 2 McGraw-Hill Learning Objectives 1.Explain the role of the Industrial Revolution in the development of managerial thought and identify the captains of Industry and their role in management’s evolution 2.Define scientific management and outline the role Frederick W. Taylor played in its development 3.Identify and explain the human relations movement 4.Explain the systems approach

3. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 3 McGraw-Hill Learning Objectives 5.Explain the differences between Theory X, Theory Y, and Theory Z 6.Define the contingency approach to management 7.Explain the concepts of the search for excellence and the emphasis on quality 8.Understand what is required for an organization to move from good to great

4. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 4 McGraw-Hill The History of Management Many of today’s managerial problems began during the early management movement. The challenge to present and future managers: To develop a feel for why and how things happened and to apply this knowledge to the practice of management Some forms of management have existed since the beginning of time.

5. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 5 McGraw-Hill U.S. Industrial Revolution Shift from farming-based society to an industrialized society Daniel Wren’s three components: –Power –Transportation –Communication Steam Engine Transportation improved Speed and efficiency dramatically increased

6. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 6 McGraw-Hill Captains of Industry The four captains of industry were: –John D. Rockefeller (Oil) –James B. Duke (Tobacco) –Andrew Carnegie (Steel) –Cornelius Vanderbilt (Steamships and Railroads) Government regulation for business –1890 – the Sherman Antitrust Act Low wages, crude production methods, nonexistent worker training