1. Whiskey Tango Foxtrot Getting to know the Military Community in San Diego Arun Prem FACT, Executive Director CalACT Spring 2014 Conference, San Diego

2. Assist San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services.

3. FACT Role FACT is the CTSA* for San Diego County *Consolidated Transportation Services Agency State law designation through a formal contract with SANDAG

4. FACT Role One stop shop for transportation assistance

5. FACT Services Rides Free referrals to other transportation

6. FACT Service Model If none available… Refer to Find low cost trip from Brokerage Confirm Refer to other service FACT

7. Context and Rationale for VTCLI grant

8. Transportation in San Diego MTS NCTD* some service on Camp Pendelton Volunteer, Social services Taxicabs SANDAG* Military not mentioned in Coordinated Plan

9. Military in San Diego 16 Military facilities/bases VA Hospital Largest concentrations

13. TRANSPORTATION MILITARY DAV Transportation VA transportation 2-1-1 Transportation Database 

14. Interest in VTCLI  Transit  Social services transportation  VA  SANDAG  Elected officials

15. VTCLI Barriers – Tech, Financial  Matching funds  Financially viable partner  IT resources  Sponsor

16. VTCLI Barriers - Social  Lack of communication  Trust  History of coordination  Awareness  Lack of “familiarity”

17. VTCLI Breakthrough FACTBoard 211 211 Courage to Call help line Veterans Coalition of San Diego   VA Navy Medical Center Workforce partnership one-stops Camp Pendleton leadership Aging - Governors Interagency Council on Veterans….

18. VTCLI Proposal 211 + SANDAG + FACT  Integration of call centers  Services database  Interface - website, app, kiosks

19. FACT Status Grant awarded $2.05m, VTCLI - 2 Mutual agreements completed Work plan final Implementation under way 21 month timeline….

20. Contact: Arun Prem Executive Director aprem@factsd.org (888) 924-3228 www.factsd.org Thank you!