2. Expanding the Self Help Resources on Your Court’s Website Add expert legal information to your court’s website.FREE! Link to: www.cc-courthelp.orgwww.cc-courthelp.org

3. We all know the problems…. More filings; Fewer staff; and Less time and money to maintain self help information on each court’s website.

4. Like other courts, you can add … More than 1,200 pages of expert written and video content in English; More than 1,200 pages of expert written and video content in Spanish; and Hundreds of helpful links. AT NO COST

5. Your website is always open! ● Clerks can help when asked: “What do I do now?” ● Extend your Help Center hours. ● Use outgoing voicemail messages to help people find the information they need BEFORE they reach a clerk. Now your staff can say: “Go to our website …. then click here: www.cc-courthelp.org.”www.cc-courthelp.org

6. This website shows how technology can help self represented litigants through … Written expert legal information Photographs of key concepts Audio-visual forms instructions Educational videos about the court system

7. And addresses two key goals of the Judicial Council’s strategic plan: Increase access to justice and Improve the quality of justice and service to the public.

8. This website covers statewide law…. AND local practices. All legal information applies statewide; But also includes links to show how things work in your jurisdiction.

9. There are essays that explain how our justice system works … How Courts Work Courts and their cases Laws and regulations Parties in a lawsuit Trial court personnel Lawyers and their services….

10. For people with literacy issues, there are videos of key concepts: Jurisdiction; Service of process; Paperwork basics; And more – in both English and Spanish. Audio in English Audio in Spanish

11. Spoken instructions…. One line …. At …. A time.

12. And training in how to do legal research.

13. There are also more than 1,000 answers to Frequently Asked Questions. Frequently Asked Questions About Small Claims ●How Does Defendant Find Out that I’m Suing Them? ●How is Service Done? ●What is an Agent for Service of Process? ●Who Do You Serve if You’re Suing a Business or Government Agency? ●How to Serve Your Landlord ●How to Serve an Out-of-State Driver ●How to Serve Out-of-State Corporations and Limited Liability Companies ●How to Serve an Out-of-State Property Owner

14. There are also more than 1,000 answers to Frequently Asked Questions. Frequently Asked Questions About Divorce ●Can my case can be settled without going to court? ●What is mediation for Child Custody & Visitation? ●What is Child Support? ●What is "Guideline Child Support?" ●What is the Child Support Case Registry? ●What if one parent receives public assistance for a child of the Marriage or Domestic Partnership? ●What is Temporary Spousal or Partner Support? ●What is Spousal or Partner Support?

15. This is a rich supplement to the services you already provide. ● Written by attorneys. ● Edited into “plain language.” ● Vetted by judges and clerks. ● Available: Any time. Any place. ● Regularly updated. ● Installed on your site in seconds. It is: ●(●(…….………………………..… did we say “ FREE ”?)

16. Linking to this website is easy. Anyplace your website links to the AOC website (www.courts.ca.gov),www.courts.ca.gov You can add a second link: (www.cc-courthelp.org).www.cc-courthelp.org

17. Questions? Call: 925-957-5785