2. For Standalone users, best practice is to enter the transactions in to Caplink at point of sale, exactly the same way a credit card would be processed at point of sale. Batch processing at the end of the month is not recommended. If Caplink has been setup with batch integration the best practice is to export a Document batch from the Business System to Caplink at close of business every trading day. For Standalone users, best practice is to enter the transactions in to Caplink at point of sale, exactly the same way a credit card would be processed at point of sale. Batch processing at the end of the month is not recommended. If Caplink has been setup with batch integration the best practice is to export a Document batch from the Business System to Caplink at close of business every trading day.

3. It is the Supplier’s responsibility to ensure that Capricorn transactions are processed via Caplink correctly and on time. Best practice for all users is to check the Caplink Transaction and Error reports on a weekly basis, to ensure any issues can be dealt with promptly. It’s also important to check that the totals shown on the Caplink Transaction reports reconcile with the equivalent sales report in the Supplier’s Business System. Caplink Transaction reports only report on transactions submitted to Capricorn through Caplink. The remittance advice that accompanies a payment from Capricorn is the authoritative document on what has been paid. It is the Supplier’s responsibility to ensure that Capricorn transactions are processed via Caplink correctly and on time. Best practice for all users is to check the Caplink Transaction and Error reports on a weekly basis, to ensure any issues can be dealt with promptly. It’s also important to check that the totals shown on the Caplink Transaction reports reconcile with the equivalent sales report in the Supplier’s Business System. Caplink Transaction reports only report on transactions submitted to Capricorn through Caplink. The remittance advice that accompanies a payment from Capricorn is the authoritative document on what has been paid.

4. An important business rule that Caplink enforces is the End of Month cut- offs. Capricorn treats each calendar month as a Processing Period. For Batch and Integrated users Capricorn provides a Grace Period of 1 or 2 working days at the start of each Processing Period where transactions can be submitted for the previous Processing Period. All transactions dated for and successfully processed in Caplink inside the Processing Period (or the Grace Period for the Processing Period, if applicable) are included in that Processing Period. Transactions which are not successfully processed before the end of the Processing or Grace Period will be included in a subsequent Processing Period after they are successfully processed. An important business rule that Caplink enforces is the End of Month cut- offs. Capricorn treats each calendar month as a Processing Period. For Batch and Integrated users Capricorn provides a Grace Period of 1 or 2 working days at the start of each Processing Period where transactions can be submitted for the previous Processing Period. All transactions dated for and successfully processed in Caplink inside the Processing Period (or the Grace Period for the Processing Period, if applicable) are included in that Processing Period. Transactions which are not successfully processed before the end of the Processing or Grace Period will be included in a subsequent Processing Period after they are successfully processed.