1. Exploring options

2. Out sourcing It is a process when you hire outside services to take part on to your project  Need more production  Speed up work

3. ADVANTAGES  Cost saving  flexibility  Continuity and risk management  Lower investment risk  Focus on core activities DISADVANTAGES  Weak management  Outdated technologies  Hidden costs and technology indivisibility  Fuzzy focus.

4. Inhouse Assigning a project to a person with in the company instead of hiring an outside person.  It uses own resources  Cost effective

5. Advantages & disadvantages Advantages  Process control  Fixed costs  Increases visibility Disadvantages  High investment  Problems with staff  high volumes

6. Mixture of two approaches combination of two approaches.  Cost, quality, technology and customer requirements.

7. Advantages:  Works simultaneously  efficiency & focus  ideas & quality improvement. Disadvantages:  New risks  Loses flexibility  functional errors.

8. Changing IT department 1. New IT manager 2. Core IT staff members 3. Staff in teams 4. Implementation plan 5. Customer relationship 6. Client satisfaction