2. This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Petar Kocovic Gartner Srbija EUNET – Internet Business Forum 2011 Hotell Hyatt April 19, 2011 The Cloud-Computing Best Practices

6. Summary of Vendor Emphasis Public Services Amazon Salesforce.com Google Microsoft IBM VMware Oracle SAP Cisco Provider vs. Enabler IaaS Private Services Significant None Note: This is not an evaluation of capabilities, but rather of emphasis. PaaSSaaS

7. CIOs anticipate making significant infrastructure and application moves over the next five years 5

10. This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Petar Kocovic Gartner Srbija EUNET – Internet Business Forum 2011 Petar.Kocovic@Gartner.com The Cloud-Computing Best Practices