1. Confidence in a Translated World STAR Translation Services Confidence in a Translated World McLaren March 2010 Documents Websites Brochures

2. STAR Translation Dublin Member of STAR Group Europe's largest privately-held translation vendor. Headquartered in Switzerland, founded 1984. 44 offices worldwide. Asian, European & Middle Eastern languages. Focus on long-term partnerships with customers 25 years of experience in global documentation management.

3. STAR Global Presence North America  Canada  USA Europe  Germany  UK/Ireland  Spain  Finland  France  Hungary  Netherlands  Austria Middle East  Egypt  Iran  Turkey Asia  China  South Korea  Indonesia  Japan  Singapore  Taiwan  Thailand  Vietnam  Italy  Poland  Portugal  Romania  Russia  Slovenia  Sweden  Switzerland  Czech Republic

4. Translation Services Translation Process –Local Office Translation & Desktop Publishing –Client-specific teams. –In-country translation managers. –In-country native translators –Client relationship: Terminology & Process Translation Technology –Client Terminology integrated with TermStar. –File Filters - File integrity maintained – (higher quality deliverables) –Easier integration.

5. 6 Step Quality Process ISO 9001:2008 Quality Process 1.Clean information at the start. 2.Terminology management. 3.Translation process 4.Translation quality management 5.Desktop publishing and in-context review 6.Final handoff

6. Damian Scattergood: Managing Director Damian.Scattergood@star-ts.com Damian.Scattergood@star-ts.com Phone: +353 (0)1 8365614 http://www.star-ts.com STAR Technology Solutions Docklands Innovation Park 128-130 East Wall Road Dublin 3, Ireland Contact STAR Dublin