1. 深圳信息职业技术学院 Shenzhen Institute of Information Technology Shenzhen Institute of Information Technology 《秘书英语》课件 Unit 5: Business Social Interaction  Letters of Consolation 慰问信

2. From the heart Warm, Human, kind, brief

3.  Refer to the incident  praise the deceased  Offer assistance  Encourage to look ahead Sensitively, personal reaction Positive words

4. 慰问信是表示向对方关怀、慰问的信 函。它是有关机关或者个人，以组织或 个人的名义在他人处于特殊的情况下 ( 如 战争、自然灾害、事故 ) ，或在节假日， 向对方表示问候、关心的应用文。慰问 信包括两种 : 一种是表示同情安慰 ; 另一种 是在节日表示问候。信应写得态度诚恳、 真切。 Letters of Congratulations

5. Dear Mrs Stone: All of us here at ABC Company are _________by the death of your president, William Ramsey. Mr. Ramsey was an _____________leader and was well liked and ___________by his many acquaintances both inside and outside the company. We _________our ___________sympathy to his family and friends. He will be_________. Sincerely, David Wood saddened outstanding respected extendheartfelt missed

6. Dear Mr. Henry, I was very sorry to learn when I called at your office yesterday that ______( 你回家途中飞机失事 ) from Beirut, but equally relieved to learn that you are now making good progress and likely to be back at work again in a few weeks time. I had a long talk with your Mr. Carson and was glad to learn of your rising export orders. I expect to be in Leicester again in a month’s time, when I shall call on you. Meanwhile,____ （希望你的状况不断有好转）. Yours sincerely, you had been in a plane accident on your way home I hope you will continue to make good progress

7. Dear my friends, A major earthquake measuring 8 Richter Scale jolted Wenchuan County of Southwest Chinas Sichuan province at 14:28 on May 12th, which has ______ （引发了巨大的损失） in the ______ （生命财产） of the people in affected areas. We _______ （保持关注） the disaster areas. And we pray for the victims, pray for the survivors. caused tremendous losses lives and properties keep concerning with

8. There is love, although earthquakes severe. Nature has shown a rigorous test for us again. However, we firmly believe that_____( 困难是暂 时的 ). Under the _________ （深切关怀和无私帮 助） of the people throughout the country, people in the calamity- stricken area will resume their normal state, _______( 重建家园 ) to win the absolute victory for disaster relief. difficulties are only temporary deep concern and selflessness assistance reconstruct their homes

9. In the end, I ________ （借此机会） to send my ______ （亲切的问候和美 好的祝愿） to all friends of mine. May peace and happiness be with you. take this opportunity warm greetings and best wishes

10. Write, according to the following outline, a letter of condolence in the name of Miss Mary Green to Mr. Johns on knowing the death of Mr. Robert Paul, the vice president of Mr. Johns’ company, one of the customers of Miss Green. Mention the person about whom the sympathy is being expressed State your relationship with this person Make a complimentary statement Offer a help

11. 深圳信息职业技术学院 Shenzhen Institute of Information Technology Shenzhen Institute of Information Technology 《秘书英语》课件