1. COMMUNICATIONS INTERVIEW BY: VICTORIA KUEHN-LARSON INTERPERSONAL RELATIONS

2. TABLE OF CONTENTS INTRODUCTION IMPACT OF COMMUNICATION KEY COURSE CONCEPTS SURPRISES SELF REFLECTION SELF PREPARATION SUGGESTIONS CONCLUSION

3. INTRODUCTION Interviewee: Rebecca Morell, Senior Accountant at Medtronic Has excelled in her career from student to professional Has a strong track record in communication Reasons why I chose to Interview Rebecca: Her Art of Persuasion Her Perception of others Her ability to Communicate effectively

4. IMPACT OF COMMUNICATION EFFICACY Efficacy: The power to produce an effect toward a desired outcome. Key Points in Efficacy: Efficacy Theory of Development Confidence Effective Effort Development Communication Types of Confidences Intellectual/Technical Political/Influential Social/Relational

5. KEY COURSE CONCEPTS Actively Using Communication to Build Confirming Climates Promotion? Initiate Conversation Review Job Responsibilities/rewrite job descriptions Not be afraid to take on new challenges Meet with the Personnel Department Achieve your goals

6. Perception Disagreement in a meeting with supervisor Levels of Power Referent Power Earning respect Building your reputation Expert Power The ability to be clear and concise Slow down and see it from others' perspective Not “Wishy washy” KEY COURSE CONCEPTS

7. SURPRISES MEDTRONIC’S MISSION STATEMENT: LAST TENANT: “TO MAINTAIN GOOD CITIZENSHIP AS A COMPANY.” Volunteering Opportunities: United Way Wish Tree Feed My Starving Children Second Harvest Heartland eMentors

8. Key Strengths Orderly and organized Supportive, steadfast, and encouraging of others Learns from Experience Attention to detail Key Development Areas Hide strong feelings Seek perfection Cautious around strangers Lack of confidence in own judgment Over-dependent on rules and procedures SELF REFLECTION

9. Perception Perception of others vs. Perception of Self Confidence Outer confidence vs. Self confidence Effective Communication Hearing vs. Listening

10. SELF REFLECTION Persuasion Social vs. Reflective Development Self reflection to encompass results

11. SELF PREPARATION Network Build reputation, trust, and respect Become knowledge Have a Communication Foundation that fosters investment and commitment Effectively communicate Affirm and assert myself “The essence of self-confidence is that it is changeable and shapeable” Ways to help prepare myself for my career:

12. SUGGESTIONS FROM MY INTERVIEWEE Don’t be afraid to share your knowledge You never know when something you thought was inconsequential is not only relevant, but a “fresh perspective” that nobody else considered. Be Confident Building that confidence can assist you in more ways than you think Assert Yourself It’s okay to stand your ground and ask a question. You never know unless you ask. Engage yourself to be changeable and shapeable Realize that first impressions are not always correct, be willing to LISTEN to those around you, and learn from your experiences

13. CONCLUSION Through confidence and ambition, we are able to shape the outcome of our development. Building our interpersonal skills magnetizes our abilities to gain confidence, respect, and power. It starts with our history, and it forever changes as we evolve and learn from our experiences. As we take the advise from others, we always choose whether to listen and reflect on them or not. By opening that door and utilizing the experiences of others as well as our own, we can develop more opportunities and enhance our personal growth. “The doors we open and close each day decide the lives we live.” Flora Whittemore