1. NFC 2011 NFIP Publications and Public Awareness Materials

2. Background Who’s Involved Introduction

3. Purpose and Intent Train Educate Support Purpose and Intent

4. Public Awareness Materials Technical Materials and FEMA Forms Updating Materials Materials

5. Answers to Questions About the NFIP Major Revisions in 2011

6. Risk Insurance Division Coordination Public Affairs FEMA Printing Office GPO Printing Process

7. Top 10 Most-Requested * 1.NFIP Flood Insurance Claims Handbook 2.This Policy Does Not Cover Flood Loss 3.Why You Need Flood Insurance 4.Myths & Facts About the National Flood Insurance Program 5.Top 10 Facts for Consumers 6.Preferred Risk Policy for Homeowners 7.Answers to Questions About the NFIP 8.Your Homeowners Insurance Does Not Cover Floods 9.Flood Preparation and Safety 10.NFIP Summary of Coverage *Data based on average monthly shipping contained in the Stock Status Report, week ending April 24, 2011. Most Requested Publications

8. FEMA Regional Offices Disaster Response Offices Insurance Agents Write Your Own (WYO) Companies Lenders Realtors Insurance Vendors Floodplain Managers Emergency Managers General Adjusters General Public Other Stakeholders That Support the NFIP Who Uses the Public Awareness Materials?

9. Public Awareness materials are included in Form F-057 NFIP Public Awareness Materials Order Form: Claims and Underwriting forms are listed in Form F-106 NFIP Supply Order Form: Order Forms

10. Background Update To order: 1-800-480-2520 FEMA Publications Warehouse Initiative FEMA Publications Warehouse

11. The FEMA Library is a searchable Web-based collection of all publicly accessible resources, including: CDs, DVDs, VHS tapes, audio tapes, disability resources, posters and display items, brochures, guidance and policy papers, program regulations and guidelines, forms, and slide presentations Many of these resources are available for download directly from www.fema.gov. Materials not available online must be ordered as hard copies.www.fema.gov FEMA Library

12. Any Questions? Contact: Carolyn Goss Publications Manager, FIMA carolyn.goss@dhs.gov Questions and Discussion