1. Disclaimer Retirement Plan Administration Wednesday, October 28, 2015

2. PlanConnect Disclosure This information is provided for educational and information purposes and is not intended to be used to avoid tax penalties or render tax or legal advice. The taxpayer should seek advice from an independent tax and/or legal advisor. 2October 28, 2015

3. 3 Today’s Speaker and Agenda Speakers Brayton Wicks – President Renea Dumas – Assistant Vice President of Operations Agenda What is Employer Plan Administration Administration Functions Assessing a TPA

4. What is Plan Administration Plan Administration for Section 403(b) and 457(b) Gov. Role of the administrator Managing the benefit for your employees Ensuring compliance with the IRS regulations around each plan Functions of a Plan Administrator Plan Oversight Payroll and Contribution Remittances Compliance Oversight Employee Awareness Administration Options Self Administration Use a TPA Jointly with Providers 4October 28, 2015

5. Plan Oversight 5October 28, 2015 Responsibilities Plan Documents 403(b) and 457(b) 403(b) prototype program, coming soon Investment Provider Management Managing all providers, including deselected Record Retention Recordkeeping system vs. filing cabinets Compliance with Regulations Plan Procedures and Documentation Plan Documents Provide compliant documents, amendments and retention Assist in Plan Design Investment Provider Management Provide Information sharing agreements Act as point of contact for providers Record Retention Offer a secure recordkeeping system Maintain records and provide for audit Compliance with Regulations Stay current with regulations Plan Procedures and Documentation Single point of contact and written procedures What a TPA Can Do

6. Payroll and Contribution Remittance 6October 28, 2015 Responsibilities Salary Reduction Changes Retention Processing Timely Remittance of Contributions Managing all providers including deselected Contribution Limit Testing Employee and Employer Limits Catch-ups Remittance Management and Tracking Salary Reduction Changes Retain SRA changes Track and report all Salary Reduction changes Timely Remittance of Contributions Provide common remitter services across all providers Contribution Limit Testing Standard Limits Catch-ups Remittance Management and Tracking One system to manage all changes Historical reporting of remittance What a TPA Can Do

7. Compliance Oversight 7October 28, 2015 Responsibilities Hardships/Unforeseen Emergency Withdrawals Plan-to-Plan Transfers Exchanges Loans Rollovers QDROs RMDs Review all Transactions Ensure compliance with regs Sign-off and record retention Data Aggregation Across plans Across providers (SPARK file) Manage Employee Transactions Provide customer service for employees and advisors (bilingual in some cases) Online transactions Single point of reporting Remittance Management and Tracking One system to manage all changes Historical reporting of remittance What a TPA Can Do

8. Employee Awareness 8October 28, 2015 Responsibilities 403(b) Universal Eligibility Annual All employees Driving Participation The 20% minimum Leveraging your providers Maximizing the Benefit Roth Percent of pay Offering both 403(b) and 457(b) Post retirement 403(b) Universal Eligibility Provide draft UE letters Mail UE letters to participants Driving Participation Website Employee education including seminars Print material Annual campaigns Maximizing the Benefit Assist with adding features to the plan Provide guidance and assistance with administration What a TPA Can Do

9. Not All TPAs Are The Same Types of TPAs Quasi vs. Full Service Independent vs. Provider Offerings Simplifying Transition Seamless onboarding Secured Information Dedicated Relationship Manager from the start Experience with vendors Pricing Options Free Services For a fee (per participant, annual etc.) Vendor pay options 9October 28, 2015

10. 10October 28, 2015 Thanks and Questions Contact PlanConnect Web: www.planconnect.com Toll Free: 800-923-6669 E-mail: info@planconnect.com Transition Inquiries Susan Alldredge 585-750-1033 Contact PlanConnect Web: www.planconnect.com Toll Free: 800-923-6669 E-mail: info@planconnect.com Transition Inquiries Susan Alldredge 585-750-1033

11. Appendix: 2015 Limits 11October 28, 2015

12. 12October 28, 2015 Appendix: Typical PlanConnect Timeline Initial Engagement Designing or assessing current state of plan Coordination of information sharing agreements Set-up or TransitionOn-going Support 4-6 Weeks (10-15 Hours of Time) Go Live On-going Communications Includes set-up of plan web services Data upload set-up Initial communications with employees Employee Welcome Letter Customer Service Available Throughout: 1-800-923-6669 or support@planconnect.com Plan Enrollment On-going communications that can be customized to the plan sponsor Designed to increase participation in the plan Available Employee Meetings Available Plan Booklets Information Sharing Plan Design & Plan Document Review Plan Sponsor Driven

13. 13October 28, 2015 PlanConnect, LLC is a wholly owned subsidiary of AX A Distribution Holding Corporation, an indirect subsidiary of AXA Financial, Inc. PlanConnect SM, Connect 2 Comply SM, Connect 2 Maintain SM, Connect 2 Remit SM and Connect 2 Achieve SM are service marks of AX A Distribution Holding Corporation. PlanConnect SM may not be available in all states. AXA Financial, Inc. and its family of companies do not provide tax advice. Please consult with your tax advisor regarding your particular circumstances. Each company is affiliated. AXA Distribution Holding Corporation and AXA Financial, Inc. are located at 1290 Avenue of the Americas, New York, NY 10104, 212.554.1234. PlanConnect, LLC is located at 100 Madison Street, Syracuse,NY 13221. 800.923.6669