2. FoundationsPlanningOrganizingLeadingControlling Managing The External Environment & Organizational Culture Managerial Decision Making Planning & Strategic Management Ethics and Corporate Responsibility International Management Entrepreneurship Structure Agility HR Management Managing the Diverse Workforce Leadership Motivating for Performance Teamwork Communication Managerial Control Managing Technology & Innovation Creating & Managing Change Angela

3. Managing The External Environment and Organizational Culture Managerial Decision Making Foundations of Management

4. Presented by Angela Sergonis Managing

5. Management Processes  Knowledge Management  Discovering and harnessing an organization’s intellectual resources  Fully utilizing the intellects of the organizations people  Finding, unlocking, sharing, and capitalizing on expertise, skills, wisdom, and relationships Angela

6. What Would (Did) Dr. Patti Do?  Discovering and harnessing an organization’s intellectual resources  Fully utilizing the intellects of the organizations people  Finding, unlocking, sharing, and capitalizing on expertise, skills, wisdom, and relationships  Introductions on the 1 st day of class, Individual Presentations, Myers-Briggs  Class discussions, Group projects  Group & Individual Presentations Knowledge ManagementIn practice Angela

7. Presented by Louis Hoxha Effects of Knowledge Management

8. Efforts & Strategy Efforts  In class discussion  Discussion forums  Formal apprenticeship Strategy  Story telling  After action reviews  Collaborative technology  Transform knowledge Louis

9. Individual Impact  IDENTIFY  CREATE  ENABLE  LEARN  IMPROVE Louis

10. Presented by Giselle Mongiello Managerial Decision Making

11. Summary  Different Decisions  Programmed More certainty  Non Programmed Less certainty  6 Stages of managerial decision making  Managing in a crisis  Constraints on Decision Making  Decision making in groups Giselle

12. Group Decisions Vs. Individual Decisions  Presentations Individual Group Giselle

13. “The business executive is by profession a decision maker. Uncertainty is his opponent. Overcoming it is his mission.” – John McDonald Giselle

14. Dr. Patti = Manager/Decision Maker  Uncertainty = Class behavior/reactions  Mission = Have students become effective managers/leaders in business world Giselle

15. Management Processes  Managerial decision making  Understanding and describing the different decisions you will face as a manager  What to avoid when making decisions  Pros and Cons of using groups for decision making Giselle

16. “The business executive is by profession a decision maker. Uncertainty is his opponent. Overcoming it is his mission.” – John McDonald Giselle

17. Presented by Phillip Scott Effects of Managerial Decision Making

18. Affect on me  Can I assume Dr. Patti knows what she’s doing?  How do I learn best?  I could see she bought into this decision and was dedicated to seeing it work Phillip

19. Affect on group  Challenged us to work together without a “leader”  Decision-making process was more complicated  Encouraged input and discouraged satisfising Phillip

20. Affect on class  Encouraged creativity  Added importance to our work  Made us feel connected Phillip

21. Planning and Strategic Management Ethics and Corporate Responsibility International Management Entrepreneurship Planning: Delivering Strategic Value

22. Presented by Meet Shah Establishing Vision and Mission

23. Planning: Strategic Value begins with…  Establishment of…  Vision  Mission Meet

24. Planning: Delivering Strategic Value  How my team and I were affected… Meet

25. Presented by Vik Reddy Understanding the Changes Around you

26. Planning: Understanding the Changes Around You Baby BoomersGen-XMillenniala 1947-19641964-19801980 - Present Vietnam, Post WarCold War9/11 JFKSexual RevolutionGlobalization Moon LandingDiscoGreen WoodstockAIDSInternet Civil RightsDigital ImmigrantDigital Natives Vik

27. Planning: Understanding the Changes Around You  Group vs. Individual Vik

28. Presented by Asli Inci Ethical Decision Making

29. Planning: Ethical Decision Making  Planning  Very important in management process  A process for accomplishing purpose  Helps managers understand more clearly what they want to achieve and avoid mistakes  Ethics  System of rules that guides behavior in the world of business  Choose among several actions that must be evaluated as morally right or wrong Asli

30. Group presentations  Plan to work together to get the task done  Make sure we were ethical when planning  Consistently communicated with one another  Everyone did their partand didn’t lack off  Make sure we met time requirements  Completed group paper Asli

31. Individual & Group  How I was affected  How group was affected Asli

32. Presented by Valentina Yakimovich Issues and Challenges in global economy

33. Planning: Delivering Strategic value within global economy  SWOT ANALYSIS  Strength : Instant exposure to global economy  BRIC vs. PIGS  Opportunities : Develop and exercise logical and critical thinking  Figure out things that drive the economy of the countries in 2 categories Valentina

34. SWOT Analysis Cont.  Weaknesses : more interaction  ex. the ability to interact with the guest from Italy  getting different perspective on the global/local economy  Threats leading to Potential Benefits:  Innovative way of teaching  Letting each student plan out and conduct a lecture Valentina

35. Group vs. Individual Development  Group project:  Diversity: each group consisted of 1 international individual  Issues involved in managing groups  Individual Development:  Presenting a chapter from the book and an individual paper  Plan and deliver skills acquired from class Valentina

36. Organization Structure Organizational Agility Human Resources Management Managing the Diverse Workforce Organizing: Building a Dynamic Organization

37. Presented by Shafali Dua Organization Structure

38. Fundamentals of Organizing  If Strategy & structure are aligned =success  Strategy-Each person in class contributes to the discussion/forum  Structure-Our strategy has been to contribute ideas on wikispace and email  Differentiation-Teams split on skill set  Integration-Result is overall product Shafali

39. Vertical Structure  Corporate Governance-(who ensures goals are met)  Authority-resides in positions  Delegation-important at all levels  Hierarchy-levels in our class structure  Responsibility  Accountability  MGMT 505 has become decentralized Shafali

40. Presented by Julio Fiallos The Matrix Organization & Coordination

41. The Matrix Organization  An organization composed of dual reporting relationships in which some managers report to two boss superiors – a functional manager and a divisional manager. Julio

42.  Time, Sports Illustrated, People  Production managers report both to the individual publishers and editors of each title and to a senior corporate executive in charge of production. Julio

43. MGMT-505 Class  Team leaders report to individual members (classmates) of their team and to a project manager (i.e. Angela) Julio

44. Coordination by Plan  Interdependent units are required to meet deadlines and objectives that contribute to a common goal  Interdependent units are free to modify and adapt their actions as long as they meet deadlines and targets.  Example: Final Presentation  Teams must deliver their PPT slides by 9:00 a.m. Wednesday  Team members have the flexibility of choosing any topic as long as it pertains to their teams’ section/concepts Julio

45. Coordination by Mutual Adjustment  Units interact with one another to make accommodations to achieve flexible coordination.  E-mail  Wikispace Julio

46. Presented by Terrance McCue Organizational Agility

47. What is organizational agility?  Organizational agility is a business’s ability to quickly adapt and respond to changing demands. TJ

48. Key Processes in Organizational Agility  Responsiveness  Flexibility  Learning Organization TJ

49. Responsiveness  Organizations must act quick and adapt to fast changing demands  Today’s competitive advantage becomes tomorrow’s standard  Sudden Changes during the Semester Illness Inclement weather TJ

50. Flexibility  No single structure  Interchanging responsibilities  Dependent on judgment and expertise of individuals within TJ

51. Learning Organization  Creating, acquiring and transferring knowledge  Modify behavior  Display behavior that reflects newly learned traits and knowledge TJ

52. Presented by Miata Clopton Managing the Diverse Workforce

53. Managing Diversity  Managing Diversity: Effective Training & Development Competitive Advantage  Diversity of our class & our teams.  Dr. Patti’s example of the consequence of ignoring [gender] diversity & employee development.  Application practicality. Miata

54. Presented by Angelie Gerard H UMAN R ESOURCES M ANAGEMENT

55. Reward Systems  Purpose of HR Strategy Model.  Reward Recognition  Factors Affecting Wage Mix  What Are You Worth? Angelie

56. Reward Systems  How Does This Affect You and Me?  Current Economy  Recession  Job Security  Incentives  Jerry Maguire “Show Me The Money” Angelie

57. Presented by Angie Galeano HR Management: Performance Achievement

58. Appraisal  The most important responsibility of a manager is to evaluate their employee’s job performance.  Giving positive feedback can improve the employee’s performance.  “Outstanding Leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish”- Sam Walton Angie

59. Leadership Motivating for Performance Teamwork Communication Leading: Mobilizing People

60. Presented by Tosan O. Boyo & Cynthia Rogers Vroom Model of Leadership

61. Tosan

62. Leadership Vroom Model  Affected Teams Team Paper and Presentation  Individual in group decides Company to analyze and “sells” to group  Group emails each other, offer suggestions and make decision  Leader takes individual suggestions and confirms decision  Leader facilitates outline and main objectives  Leader delegates responsibilities, ensures everyone is on task and meeting deadlines.  Leader provides any needed resources and encouragement

63. Leadership Vroom Model  Affected Class Final Presentation  Individuals in class offer suggestions and “sell” to class  Class emails each other, offer suggestions and make decision  Leader takes individual suggestions and confirms decision  Leader facilitates outline and main objectives  Leader delegates responsibilities, ensures everyone is on task and meeting deadlines.  Leader provides any needed resources and encouragement

64. Presented by Meghan Arts Teamwork

65. 65 Mastering Teamwork  Let’s work together: how MGMT 505 did  Pros/Cons to working in a 19 person group for the final  How Dr. Patti used group work to enhance class  How teamwork enhanced our experience in Management Processes and Organizational Behavior Meghan

66. Managerial Control Managing Technology and Innovation Creating and Managing Change Controlling: Learning and Changing

67. Presented by Debora and Swati Controlling: Learning and Development

68. Technology Audit  Process of clarifying the key technologies on which an organization depends.  Class Example: Myers Briggs test  Class Comparison:  Class = Organization  Dr. Patti = Management  Key Technologies = Personal Characteristics/Strengths/Weaknesses

69. Impact  IMPACT ON INDIVIDUAL  Gain a Better Understanding of Oneself Maximized Personal Productivity Through Self- Knowledge, thus achieving the organization's goals or objectives  Advantage During Presentations Able to Better Tailor Individual Presentation to Audience

70. Impact  IMPACT ON THE TEAM  Gain a Better Understanding of Team Members Personalities  Advantage When working in Teams Helped determine roles during presentations Ex: Leader, Information seeker, Evaluator, etc.

71. Impact  IMPACT ON THE CLASS  Gain a Better Understanding of Each Individual contributed to the Class dynamic  Advantage During Class Able to understand how each individual received information

72. Challenges and Issues

73.  Presentations  “Some presentations were interesting, but purpose was not clear or defined and time limits were often exceeded.”  Working around teammates’ schedules  Communication and Response Delays  Different personalities and learning styles  Dr. Patti had to ensure everyone was engaged through the various deliveries of course content WHO IS PRESENTING THIS SECTION?????

74. Challenges and Issues (cont.)  Diverse Class  Work experience, age, nationalities  Added interesting views as well as challenges  Individualism  People wishing to be their own leaders rather than working as a group  Cohesiveness WHO IS PRESENTING THIS SECTION?????

75. Recommendations

76.  Material  Cover less chapters more in-depth  More group presentations rather than individual chapter presentations  Less or shorter Chapter presentations  Breaking up presentations with more application  Instead of mixing personality types, try groups of similar personality types (Myers-Briggs) WHO IS PRESENTING THIS SECTION?????

77. Recommendations  More peer evaluations  Solicit “good” and “bad” feedback directly after presentation  More Chapter “Recaps” led by Dr. Patti  More effort to keep everyone “On Task”  More real-world examples or application  More focus on Myers-Briggs WHO IS PRESENTING THIS SECTION?????

78. Have a spectacular summer everyone!!!!

79. Presented by the best class ever Spring 2010 Debora Araujo Meghan Arts Tosan Boyo Miata Clopton Shafali Duo Julio Fiallos Angie Galeano Lulzim Hoxha Asli Inci TJ McCue Giselle Mongielb Swati Patel Vik Reddy Cindy Rogers Phillip Scott Angela Sergonis Meet Shah Valentina Yakimovich