1. Lim Sei Kee @ cK

2. POST OFFICE SERVICES BRUNEI post office offers Postal Services, Premium Services, Agency Services, and Remittances Services.

3. Traditional Postal Services Sale of Stamp Registered Mail Insured Mail Deferred Mail Air & Sea Parcel Air & Sea Mail Small Packet Parcel Mail Registered Letter Registered Envelope Express Mail

4. Premium Services EMS / Speedpost Poslaju Bulk Posting Business Reply Service (Local & International ) Unaddressed Mail Drop Services Corporate Mail Franking Machine Recorded Delivery Pos Gagas

5. Agency Services Telephone Bill Sale of Telephone Cards Payment of Electricity Bill Payment of Water Bill Driving License Renewal Class I and Class III

6. Financial Services Money Order Telegram Money Order Postal Order

7. Other Services Seasonal Cards Post Shop Information Counter Literature for the Blind

8. For more information, please logon to: http://www.post.gov.bn/

9. GROUP PRESENTATION DISCUSS AND COMPARE THE DIFFERENT TYPES OF SERVICES AVAILABLE IN BRUNEI. Choose 5 from Traditional Postal Services; 4 from Premium Services; 3 from Agency Services; 2 from Financial Services; 1 from Other Services.

10. What post office services would you use to send the following? a) An important document where proof of receipt is needed. b) An important legal document. c) A letter that must be received on the same day. d) Letters under 500 grams in weight. e) Samples of material over 500 grams in weight. f) Catalogues, price lists and pamphlets.

11. What does a franking machine do? A) makes an imprint of the ( ) on an envelope. B) is ( ) when there is a large volume of mail. C) saves ( ) and ( ).

12. REVIEW QUESTIONS 1. Why is it important to set a time for the collection of outgoing mail?(5 marks) 2. What materials are used for wrapping parcels? (5 marks) 3. List two advantages electronic mail has over ‘snail mail’, i.e. mail sent out through the post office. (5 marks)