1. Delivering Your Business In A Critical Environment. Jamie Tomlin – Emergency Planning Officer

2. The Ripple Effect The effects of any incident are varied and far reaching. A flu pandemic is likely to impact on all aspects of society.

3. The main impacts Staff shortage Supplier contractor difficulties.

4. Staff Shortage 25 - 35% workforce off over 2-3 week period (in addition to normal absence) Directly ill (flu) Secondary infection Care for ill children or relatives Care for non ill children or relatives (school closure weeks 5-7). Fear of flu Transport difficulties

5. Suppliers and Contractors Fuel Food Medical supplies Health services Coroners

6. Critical functions What are your essential / critical functions. –Impact of not performing these functions. What are the component parts that make these functions happen (the ingredients)?

7. Ways of handling staff shortage Identify specialist skills Multi skill existing staff Identify additional sources of staff Written job procedures Shuffle the deck!!!

8. Alter the frequency of functions –Daily visits become every other day Alter the method of delivering functions –Visits are replaced with telephone checks. There is no “one size fits all” solution.

9. Critical service users Can you prioritise service users in terms of their dependency on your services? –Who has local friends and family –Who depends on specialist skills –Who MUST have a daily access to services?

10. Public access How will you deal with visitors? Complete stop? PPE for visitors? Infection control for visitors?

11. Mass Gatherings What other business activities may have to cease to reduce risk of infection spread? –Social activities –Gatherings –Libraries!

12. Island Mentality Vs Mutual Aid

13. Communications Multi Agency command and control LCC Children’s services LCC ASC ASC providers

14. Spanish flu 250,000 UK deaths The majority of which were not from flu but due to infrastructure failures.

15. Economic climate Will staff be less willing to take time off for fear of damage to their sickness record – potential for future job loss? Get your sickness policies sorted now.

16. Other staff shortage Preparing for flu pandemic provides resilience against any staff shortage Weather incidents – snow Fuel disruption Seasonal flu / illness