1. File Server and Storage Consolidation Optimizing IT Resources for the Agile Enterprise

2. Agenda Key business and IT concerns Key business and IT concerns Why file server consolidation? Why file server consolidation? Benefits of optimizing file and infrastructure services Benefits of optimizing file and infrastructure services The Microsoft approach The Microsoft approach Roadmap to file and infrastructure consolidation Roadmap to file and infrastructure consolidation Resources Resources

3. Consolidation: An Industry-Wide Issue Research indicates: Research indicates: 30% of global 2000 organizations have already embarked on server and storage consolidation programs 30% of global 2000 organizations have already embarked on server and storage consolidation programs Up to 40% of organizations will deploy dedicated consolidation competency teams during the next five years – Meta Research, 2001

4. File Server and Storage Consolidation: Key Business Concerns Capacity requirements are increasing Capacity requirements are increasing Costs and overhead are escalating Costs and overhead are escalating Service level objectives not being met Service level objectives not being met Difficult to respond quickly to changing capacity requirements Difficult to respond quickly to changing capacity requirements Result: Reduced responsiveness to business needs

5. Server Consolidation: Key IT Concerns “I can’t access and store my critical files when I need to” (End User) “It’s too expensive to house such a large and growing number of servers” (CFO) “It takes too much overhead to apply patches to all my servers, and they all have different OS builds” (IT Director) “I have seven times as many servers as I did two years ago, and every time I have to touch them it costs me time and money ” (CIO) Sound familiar?

6. Optimize use of resources Optimize use of resources  Increase manageability of data and hardware  Increase efficiency of human and physical resources Increase reliability by reducing points of failure Increase reliability by reducing points of failure Reduce costs by simplifying management Reduce costs by simplifying management Enable infrastructure to respond quickly to changing capacity requirements Enable infrastructure to respond quickly to changing capacity requirements Why File Server Consolidation?

7. Two Approaches to File Server Consolidation Goal: Define standards for planning and deployment of new servers Description: Develop standardized methodology for adding capacity, with standardized platform builds FORWARD Goal: Reduce existing complexity Description: Consolidate existing infrastructure onto fewer servers BACKWARD

8. File Server and Storage Consolidation Increases Business Agility ProductiveConnected Return On People Return On Processes Increase Value to Your Customer Increase Value to Your Business Return On Relationships Business Agility Dependable Best Economics Return On IT

9. Reduce IT costs Reduce IT costs  Reduce required management and administrative overhead for:  Upgrades, patch distribution, and maintenance  Hardware deployment and management  Backup and restore operations Increase reliability, scalability, availability, performance, security Increase reliability, scalability, availability, performance, security Develop systematic methodology for adding capacity Develop systematic methodology for adding capacity Consolidation Reduces Costs and Improves Capabilities Return On IT Return On Processes Return On People Return On Relationships

10. Case Study Founded in 1964 Founded in 1964 Employs 320 people at regional offices in 9 states Employs 320 people at regional offices in 9 states $40 million in revenue for 2000 $40 million in revenue for 2000 Business challenges Reduce IT TCO Reduce IT TCO  Must eliminate redundancies  Must optimize on existing investment

11. Results Consolidating file and print with messaging servers to save $840,000 in one year Consolidating file and print with messaging servers to save $840,000 in one year Trimmed IT budget by 40% Trimmed IT budget by 40% Reduced hardware from 80 Netware 5 servers to 40 Windows 2000 servers Reduced hardware from 80 Netware 5 servers to 40 Windows 2000 servers IT TCO down

12. Customer Feedback “Our strategy is to optimize technology by utilizing suites of tools and platforms from one vendor. We can no longer afford to integrate Novell's solutions. Microsoft has a better solution offering than Novell. We're lowering our total cost of ownership by eliminating duplicate licensing fees, hardware, personnel and training. This isn't rocket science, but it directly affects our cash- flow and our bottom line.” Chris France Chief Information Officer Little Diversified Architectural Consulting

13. Consolidation Improves Business Processes Centralized control Centralized control  Standardized backup, restore, and maintenance procedures  Fewer points of failure  Improved security Shorter, more efficient upgrade and maintenance procedures with standard configurations Shorter, more efficient upgrade and maintenance procedures with standard configurations Increased scalability and headroom minimizes impact of IT incidents Increased scalability and headroom minimizes impact of IT incidents Simplified network backup / restore processes Simplified network backup / restore processes Return On Processes Return On IT Return On Processes Return On People Return On Relationships

14. Consolidation Increases Employee Satisfaction Increase IT staff productivity and efficiency Increase IT staff productivity and efficiency Enable strategic realignment of resources Enable strategic realignment of resources Increase IT job satisfaction Increase IT job satisfaction  Fewer “fire drills”  Reduced routine burdens on IT Improve overall employee confidence in systems Improve overall employee confidence in systems Improve business agility and responsiveness by increasing file storage headroom Improve business agility and responsiveness by increasing file storage headroom Return On People Return On Processes Return On Relationships Return On IT

15. Consolidation Improves Internal Customer Relationships Align IT more closely with key business initiatives Align IT more closely with key business initiatives Enable IT to meet changing demands for file storage capacity and satisfy user needs Enable IT to meet changing demands for file storage capacity and satisfy user needs Improve performance and reliability of internal systems Improve performance and reliability of internal systems Meet service level agreements; improve internal customer confidence Meet service level agreements; improve internal customer confidence Return On Processes Return On People Return On IT Return On Relationships

16. File Server and Storage Consolidation: Two Solutions to Address Your Needs Full-function, robust infrastructure Full-function, robust infrastructure  Windows 2000 Server family–based deployment  File and storage consolidation with a full-function server operating environment  Offers application support, supports range of management tools Optimized File Server Optimized File Server  Windows Powered NAS–based deployment  Optimized for high availability, disaster recovery and ease of management  High performance and heterogeneous file serving  Low total cost of ownership (TCO)

17. Microsoft Solutions That Enable File Server / Storage Consolidation Microsoft Servers and Solutions Microsoft Windows ® 2000 Advanced Server and Microsoft Windows 2000 Datacenter Server Highly manageable infrastructure with Active Directory Highly manageable infrastructure with Active Directory Secure single sign-on Secure single sign-on Clustering support Clustering support Scale: 32 processors, 64GB memory Scale: 32 processors, 64GB memory 99.999% availability from OEMs 99.999% availability from OEMs Windows Powered Network Attached Storage Very low per-GB storage cost Very low per-GB storage cost Optimized for file serving, scalability and availability Optimized for file serving, scalability and availability Clustering and replication support Clustering and replication support Simple network Plug-n-Play deployment Simple network Plug-n-Play deployment Browser-based management tools Browser-based management tools Integrates with Active Directory Integrates with Active Directory Operates in heterogeneous networks Operates in heterogeneous networks Available from multiple OEMs Available from multiple OEMs

18. Under utilized NT 4.0 File Servers 31% 47% 72% 28% 54% Unix File Server Novell File Server Scenario 1: Performance and Simplicity: Consolidating File Servers on Windows Powered NAS Integrates with Active Directory Integrates with Active Directory Very low per GB storage cost Very low per GB storage cost Optimized for file serving, scalability and availability Optimized for file serving, scalability and availability Simple Network Plug-n-Play deployment (less than 15 minutes to setup) Simple Network Plug-n-Play deployment (less than 15 minutes to setup) Clustering and replication support Clustering and replication support Browser-based management tools Browser-based management tools Operates in heterogeneous networks Operates in heterogeneous networks Available from multiple OEMs Available from multiple OEMs Significantly lowers TCO Significantly lowers TCO Windows Powered NAS

19. Windows 2000 Advanced Servers Under-utilized NT 4.0 File Servers 31% 47% 72% 28% 54% Unix File Server Novell File Server Windows 2000 Application Servers Scenario 2: Flexibility and Versatility: Consolidating on Windows 2000 Advanced Server Flexibility of application and file servers Flexibility of application and file servers Directory integration and synchronization Directory integration and synchronization Secure single sign-on Secure single sign-on Clustering support Clustering support Support for 8 partitions Support for 8 partitions Scale: 32 processors, 64GB memory (Data Center) Scale: 32 processors, 64GB memory (Data Center) Workload management (Aurema) Workload management (Aurema) 99.999% availability from OEMs (Data Center) 99.999% availability from OEMs (Data Center)

20. Sample Enterprise Scenario Number of users = 10,000 Number of users = 10,000 Number of file servers = 100 (each with 50 GB) Number of file servers = 100 (each with 50 GB) Number of servers per administrator = 20 Number of servers per administrator = 20 Number of administrators = 5 Number of administrators = 5 Allocated cost per administrator = $75,000 Allocated cost per administrator = $75,000 Source: Meta; Microsoft estimates Total human cost of managing file servers = $375K

21. Consolidation With Windows Powered NAS: Sample Scenario Number of appliances = 3 x 2 node clusters Number of appliances = 3 x 2 node clusters  Active / Active with 2.0 TB per node Number of users / cluster = 3333 Number of users / cluster = 3333 Number of administrators required = 1 => $75,000 Number of administrators required = 1 => $75,000 Windows Powered NAS Clustered for added reliability Clustered for added reliability Snapshot and replication increases data availability Snapshot and replication increases data availability DFS for storage scalability DFS for storage scalability Authentication and user management with Active Directory Authentication and user management with Active Directory Anti-virus support Anti-virus support Ease of management Ease of management Costs savings = $ 300,000 Windows Powered NAS

22. Windows-Powered NAS Optimizes IT Resources Fifth largest airline in the US Fifth largest airline in the US Approx 44,000 employees Approx 44,000 employees Storage requirements for traditional users grows 21% per year Storage requirements for traditional users grows 21% per year Expect 2000 users on each server with 500mb/user Expect 2000 users on each server with 500mb/user Business challenges Increase network storage capacity to accommodate growing volume of user files and data Increase network storage capacity to accommodate growing volume of user files and data Reduce costs Reduce costs

23. Results Doubled network storage space Doubled network storage space Reduced number of file servers by more than 70% Reduced number of file servers by more than 70% Administration costs reduced Administration costs reduced Network storage capacity up Costs down Performance improved Greatly increased file server performance Greatly increased file server performance

24. Customer Feedback “With Network Attached Storage appliances powered by Windows, we were able to add a great deal of storage to the network with a very small footprint and at a very reasonable price.” Eric Craig Director, Network and Systems Engineering, Continental Airlines

25. Why Consolidate on Microsoft Platform? Dependable Best Economics Connected 46% overall cost advantage with Windows 2000 Servers over Unix/RISC * 46% overall cost advantage with Windows 2000 Servers over Unix/RISC * Flexibility of Windows Development Model Flexibility of Windows Development Model Wide choice of Microsoft partners and applications Wide choice of Microsoft partners and applications Interoperability with legacy systems Interoperability with legacy systems Integrates with existing infrastructure Integrates with existing infrastructure Connectivity to business units and partners Connectivity to business units and partners World-class scalability World-class scalability Up to 99.999 % reliability Up to 99.999 % reliability System resource management System resource management Cluster services for redundancy Cluster services for redundancy Productive Leverage existing knowledge and skill sets Leverage existing knowledge and skill sets High availability of critical files and resources High availability of critical files and resources Decrease burden on IT staff Decrease burden on IT staff Increase storage headroom for users Increase storage headroom for users

26. More Customer Feedback “ With the flexibility to consolidate multiple Windows-based applications onto a single platform, Microsoft Windows 2000 Datacenter Server is expected to increase the reliability, scalability, and manageability of the Abbey National IT environment. Abbey National is looking to operate Windows 2000 Datacenter Server as if it were a mainframe.” “Not only have we been able to implement a great deal more functionality, but the Microsoft platform has been much easier to administer and maintain, requiring almost no effort at all.” “The primary benefit of this solution is that we can add a lot of file space to the network at a relatively low price point. Plus, the increased reliability of Windows 2000, combined with its clustering capability, will enable us to avoid outages for scheduled maintenance and will help lower our operational costs.”

27. Consolidation Process Server consolidation requires attention to planning and process Assess Situation Identify Targets Design New Infrastructure Plan Migration Plan User / Data Migration Build, Test, Implement Implement Production Migrate Users / Data Review and Recycle

28. Microsoft QuickStart Service for Consolidation Microsoft QuickStart service for consolidation Microsoft QuickStart service for consolidation  Fixed length, price, deliverable engagements  Organize deployment process using MCS best practices and lessons learned  First pass deployment design  Knowledge transfer  Focus on core decisions  Identify the project risks www.microsoft.com/business/services/quickstart www.microsoft.com/business/services/quickstart EvaluatePlanBuildDeployOperate

29. Prescriptive Guidance Enterprise architecture Enterprise architecture Infrastructure deployment Infrastructure deployment Application development Application development Consulting (e.g., Windows 2000 architecture and deployment) Consulting (e.g., Windows 2000 architecture and deployment) MSF Essentials Training MSF Essentials Training Best IT practices: operations, processes, people Best IT practices: operations, processes, people Operations guides for: Operations guides for:  Windows  Exchange  SQL Server Operations assessment to help you identify and prioritize improvements Operations assessment to help you identify and prioritize improvements MOF Essentials Training MOF Essentials Training Prescriptive guidance for the process of designing and operating mission-critical infrastructure Build IT Right: Microsoft Solutions Framework (MSF) www.microsoft.com/msf Run IT Right: Microsoft Operations Framework (MOF) www.microsoft.com/mof

30. Roadmap to File Server and Storage Consolidation Quantify business value Quantify business value  Consolidation Business Value Analyzer Kick off pilot consolidation project Kick off pilot consolidation project  Identify targets  Evaluate Windows Powered NAS  Engage with MCS or partners for the Microsoft QuickStart for Consolidation  Conduct MOF assessment  Learn about MSA prescriptive guidance Work with Microsoft and partners to build a team that is right for you Work with Microsoft and partners to build a team that is right for you

31. Windows Powered NAS Is Available From… And many more…

32. Tools and Services Available From… Quest Software provides tools and products which help automate the consolidation and migration of data, security and printers Quest Software provides tools and products which help automate the consolidation and migration of data, security and printers BMC provides products and services which help with capacity planning and server consolidation; BMC offers services for consolidating Exchange environments BMC provides products and services which help with capacity planning and server consolidation; BMC offers services for consolidating Exchange environments CommVault provides products for migrating data and files during the consolidation process; CommVault products can help with migrating from Unix/Linux to Windows CommVault provides products for migrating data and files during the consolidation process; CommVault products can help with migrating from Unix/Linux to Windows Hewlett Packard offers proven formula for a successful server consolidation effort with industry-leading servers, superior system management tools, world-class service organization, and tens of thousands of global business partners Hewlett Packard offers proven formula for a successful server consolidation effort with industry-leading servers, superior system management tools, world-class service organization, and tens of thousands of global business partners Dell provides products, consulting and implementation services focused on the Microsoft Server platform, including Dell Professional Services, Dell PowerEdge Servers, and Dell PowerVault storage products Dell provides products, consulting and implementation services focused on the Microsoft Server platform, including Dell Professional Services, Dell PowerEdge Servers, and Dell PowerVault storage products Unisys provides services via its Global Network Services teams, and highly scalable hardware via their ES7000 Server, which boasts up to 32 processors for supporting large workloads Unisys provides services via its Global Network Services teams, and highly scalable hardware via their ES7000 Server, which boasts up to 32 processors for supporting large workloads

33. File Server and Storage Consolidation Resources To locate a Microsoft Certified Partner: mcspreferral.microsoft.com For technical information: www.microsoft.com/storage For information on the Microsoft solution for Systems Architecture (MSA): www.microsoft.com/business/reducecosts/efficiency/consolidate/m sa.mspx For information on the Microsoft Operations Framework (MOF): www.microsoft.com/technet/itsolutions/techguide/mof/default.mspx For more information about file server and storage consolidation: www.microsoft.com/storage www.microsoft.com/windowspowerednas

34. © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

36. Appendix

37. Reliability, scalability, manageability Reliability, scalability, manageability  Optimized for file serving and reliability  Native 2-node clustering with MSCS Availability of data Availability of data  Persistent storage manager  Up to 250 snapshots per volume  Recover data in seconds  Maintain data replicas with Distributed File System (DFS) Deployment and Management Reliability and Availability Enterprise Integration Windows Powered NAS Optimized file server based on Windows technology that is designed for high reliability, availability and ease of management

38. Rapid deployment Rapid deployment  Pre-configured solution  Browser-based installation  Plug ’n Play with network Data Management Data Management  Storage Manager  Disk quota management at volume, user and directory levels  Content filtering for disk resource optimization Appliance Management Appliance Management  Multiple Device Manager (MDM)  Auto discovery of new devices  Manage multiple devices from single console - command line or Web UI  Use predefined scripts or create custom scripts  Auto configuration using scripts  Audit and Track server updates  Web UI for management  Terminal Services Deployment and Management Reliability and Availability Enterprise Integration

39. Windows Powered NAS Optimized file server based on Windows technology that is designed for high reliability, availability and ease of management Interoperate in a heterogeneous environment Interoperate in a heterogeneous environment  Windows (CIFS), Unix/Linux (NFS), Novell (Netware) Integrate into existing infrastructure with Active Directory Integrate into existing infrastructure with Active Directory  Kerberos Authentication  Group Policy Objects  IP Security (IPSec)  Encrypted File System (EFS) Leverage current IT investments Leverage current IT investments  Management Tools – Systems Management Server, Tivoli, HP OpenView etc.  Utilities - Anti-virus, backup, replication, defrag Deployment and Management Reliability and Availability Enterprise Integration

40. Microsoft Solutions That Enable File Server / Storage Consolidation Windows Powered Network Attached Storage Very low per-GB storage cost Very low per-GB storage cost Optimized for file serving, scalability and availability Optimized for file serving, scalability and availability Simple network Plug-n-Play deployment Simple network Plug-n-Play deployment Browser-based management tools Browser-based management tools Integrates with Active Directory Integrates with Active Directory Operates in heterogeneous networks Operates in heterogeneous networks Available from multiple OEMs Available from multiple OEMs