1. ABC Health Services Unit 2 PROBLEM: Linda is in charge of scheduling the Certified Nursing Assistants (CNA) to work the hours of 9:00 am to 7:00 pm, Monday thru Friday and 9:00 am to 4:00 pm on Saturday. Can you help her schedule the three CNAs? The office does not close for lunch. Ben works 40 hours a week, he doesn’t want to work on Saturdays, and needs to go home at 3:30 pm on Wednesday and Fridays to pick up the baby. Alex works 16 hours a week. He has signed up for two classes at the local university. His classes are Tuesday and Thursday 8:00 am – 10:00 am and Monday, Wednesday and Friday 4:00 pm – 6:00 pm. Victoria works 12 hours a week. She gets out of school at 2:30 pm everyday, but she has piano lessons on Wednesday afternoons after school until 4:00 pm. She also is a volunteer at the local Assisted Living Center each Monday after school. How do you figure out when everyone can work? How do you start the scheduling process? On the next three pages are three forms that can be used to figure their work schedules.

2. Scheduling 1. Fill out the form for each person on when they can work. 2. Block out when they can’t work. Ben MonTueWedThuFriSat 9:00 9:30 10:00 10:30 11:00 11:30 12:00 12:30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 Ben’s Schedule

3. Alex MonTueWedThuFriSat 9:00 9:30 10:00 10:30 11:00 11:30 12:00 12:30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 Alex’s Schedule

4. Victoria MonTueWedThuFriSat 9:00 9:30 10:00 10:30 11:00 11:30 12:00 12:30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 Victoria’s Schedule

5. Schedule the CNAs to cover the hours that the office is open. The busiest time for the office is between 9:00 am and 10:00 am and between 4:00 pm and 5:00 pm. Click on the person and then click in the boxes when they would be working. MonTueWedThuFriSat 9:00 9:30 10:00 10:30 11:00 11:30 12:00 12:30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 Ben B Alex A Victoria V

6. There is not a right or wrong answer. Here is one of the possibilities for a work schedule. According to this schedule Linda could plan a meeting with the three CNAs on Thursdays from 6 pm to 7 pm. MonTueWedThuFriSat 9:00 BBBBBA 9:30 BBBBBA 10:00 BBBBBA 10:30 BBBBBA 11:00 BBBBBA 11:30 BBBBBA 12:00 AABABA 12:30 AABABA 1:00 B-A B BA-V 1:30 B-A B BA-V 2:00 BB-AB BV 2:30 BB-AB BV 3:00 BB-AB BV 3:30 BB-AV VV 4:00 BB-AV V 4:30 BB-AV V 5:00 BB-AV V 5:30 BB-AV V 6:00 BBVB-A-VV 6:30 BBVB-A-VV