1. Life after the Storm When the Unexpected Happens

2. Services? What Services? The unexpected influx of people fleeing the storm was an issue for Alabama’s public libraries during the aftermath of Hurricane Katrina. Who will the libraries serve? Will the visitors be temporary? Days? Weeks? Months?

3. ??Questions?? Who’s responsible for “my” books and Materials? What do you mean you have no ID? You’re not a resident? Do you pay taxes? Do you have a job? How does this affect my stats?

4. Who are these people?

5. Children Teens Adults Non-English Speaking

6. Children Story hours – Shelters Daycares, Churches Homework Help Security – Normal Life Friendly Atmosphere

7. Teens Computers Homework Assistance Social Networking Escape to Normal Telling their Story

8. Adults Identification No permanent Address No Home Red Cross, FEMA, Insurance Jobs Relief from Stress

9. Non- English Speaking Bi-Lingual Staff Bi-Lingual Materials Computer Assistance Community Support

10. Community Relationships Schools Churches Businesses Hospitals Daycares