1. TACOMA WATER RESILIENCY Providing Clean, Reliable Water Now And In The Future.

2. Built-in Resiliency RESILIENCY IN SOURCES AND SYSTEM Reliable, high-performing system Protected watershed Redundant pipelines feeding City by gravity Large groundwater source with actively managed groundwater protection Extensive interties with other utilities

3. Tacoma Water’s Supply System

4. Source Resiliency Surplus capacity First and Second Diversion Water Rights, North Fork Wells In-town groundwater sources

5. Climate Change Resiliency

6. Infrastructure Resiliency Large, redundant storage reservoirs High quality, long lasting materials for water mains Looped distribution mains (where possible) Buried, welded steel pump stations Substantial portable power generation capacity

7. Business Resiliency Strategic Asset Management Plans ASSET MANAGEMENT 18 Strategic Asset Categories Using new maintenance strategies to focus work on critical, risk prone assets. Starting a Strategic Maintenance Management Program. Conducting Business Case Evaluations to determine which assets to rehabilitate (and when). Reliability Centered Maintenance for some highly critical assets

8. Work Force Changes

9. Past performance is not a predictor of future results Forecasted and Actual Demands (1954-2060) 9

10. Resiliency - Next Steps