1. SOFTWARE SOLUTIONS Label Design ERP/Host Connectivity Data Management November 2008 What’s an SMA?

2. SOFTWARE SOLUTIONS Topics covered What is an SMA? What is changing? How does it Work? What’s in it for the Reseller? What about my update business? How will the SMA be sold? What happens on January 31st? What’s in it for the customer?

3. SOFTWARE SOLUTIONS What is an SMA? SMA = Software Maintenance Agreement Includes: Updates, Maintenance Contract, Electronic Training Guides Renewed Annually Available as of September 1st 2008 Included with any Update purchase Covers TEKLYNX’s entire product line

4. SOFTWARE SOLUTIONS What is changing? TEKLYNX will now provide on-going Maintenance and Updates for their Product Line Customers can manage their own updates Annual Software Maintenance Agreement will be available for purchase with each sale Annual Software Maintenance Agreement will be included with every Update purchase (Sept 1 – Dec 31st, 2008)

5. SOFTWARE SOLUTIONS How does it work? End-user must update old software to the current version by December 31st, 2008 Special “update campaign” pricing will be available from September 1st until December 31st, 2008 First year of SMA included in the update End-user must register the SMA via a secured website

6. SOFTWARE SOLUTIONS What’s in it for the Reseller? Signing your customers to the SMA: Makes it easier for you to support the TEKLYNX product line Provides Resellers with a Recurrent income Gives you more time to prospect new Clients

7. SOFTWARE SOLUTIONS What about my update business? Although traditional updates will go away in the next few months, the ease of business and the recurring revenue from the Software Maintenance Agreement will quickly make up for any change in update business

8. SOFTWARE SOLUTIONS How will the SMA be sold? End-users can update their old versions to the current version at a special price from September 1st until December 31st, 2008 ONLY. SMA for 1 year will be included with all updates Activation/Registration will happen through a dedicated secured site Renewals will be automatic on the anniversary of Activation/Registration

9. SOFTWARE SOLUTIONS What happens on January 1st? Starting January 1st, version updates will become much more restrictive in Price, Time and Access.

10. SOFTWARE SOLUTIONS What’s in it for your customer? Free software updates, service packs and electronic training guides Simplifies the update process Software updates and maintenance can be budgeted since there will no longer be any need for expensive periodic update purchases

11. SOFTWARE SOLUTIONS Key Dates to Remember June 30th – Last day to update CODESOFT 6 and SENTINEL S/3 under current update system September 1st – First day of SMA Program and Start of SMA Updating Campaign. Updates from any version can be purchased at a special price. December 31st – Last day of SMA Updating Campaign. January 1st – Updates will be much more restrictive in Time, Price and Access

12. SOFTWARE SOLUTIONS For more information... Contact your TEKLYNX representative Western Europe, Middle-East, Africa +33 (0)5 62 60 10 80 teklynx_sales@teklynx.fr Eastern Europe, Germany, Austria, Switzerland and Danemark +49 (0)6103 300260 info_gr@teklynx.com