1. Staffing in academic libraries: key issues Debby Shorley Librarian University of Sussex

2. The right people for the right jobs  a clear strategy for the library is essential  the staff structure must be fit for purpose

3. What is changing in the UK?  need for multi-skilled staff  more flexible labour market  impact of ICT  fast growing cost of wages

4. In the past  clear division between professionally qualified staff and the more junior workers  lack of clear management  hands off approach to staff

5. What has improved?  clear line management structures  tighter performance management  improved staff development

6. What is more difficult?  very restrictive laws  need to respect employees’ personal circumstances e.g. part-time working to accommodate family responsibilities  fast rise in salary costs

7. The good structure is  able to respond to changing needs  does not depend on specific individuals  has clear line management  is reviewed regularly to see that it is still what is needed

8. Each post must have  clear key responsibilities  accountability  a line manager  a full and up-to-date job description  an opportunity for personal career development

9. Performance management  clear tasks and targets  line management  regular appraisal  training and development

10.  address all problems promptly and clearly otherwise they will be much more difficult to deal with  be fair and consistent in the way you manage staff

11. University Library Debby Shorley Librarian University of Sussex D.C.Shorley@sussex.ac.uk www.sussex.ac.uk/library