1. David Keyes seattle.gov/tech CBAIS 6/27-8/11

2. For residents, businesses and community orgs

3. Tech support Libraries Culture/Faith Centers Youth Community Centers Training Human Services Housing Schools Seniors Disabled Immigrant Overwhelmed Unemployed Work Centers Business Connectivity Hardware/ Software Relevant Content Referral Adults Who we are & who we serve

4. 44 What are we managing? Budget & contracts Staff, Volunteers, Boards Partners (contributors & subcontractors) Marketing, outreach, communications Hardware, software, connectivity Facilities Programs(curriculum, trainers, scheduling) Evaluation Fundraising/ Resource Raising Strategic planning Policies 4

5. Resources BTOP Discuss: James Losey: losey@newamerica.netlosey@newamerica.net Tincan BTOP list(Karen Michaelson) kmichaelson@asisna.com kmichaelson@asisna.com Digital Inclusion Network List: http://e-democracy.org/dihttp://e-democracy.org/di Digitalliteracy.gov Community Technology Network Bay area (CTN): ctnbayarea.org Communities Connect Network (CCN): communitiesconnect.org Telecentre.org (and http://www.telecentre.org/resources/community-guide/) Telecentre.org in Spanish http://telecentre- comunidad.ning.com/http://telecentre- comunidad.ning.com/ Webjunction.org

6. Resources Non-profit Technology Network (NTEN): NTEN.org Techsoup.org for software, some hardware discounts, forums Idealware.org Groundwire.org/resources Aspira CTC Manuals http://www.aspira.org/it- planning-tools http://www.aspira.org/manuals/community- technology-center-ctchttp://www.aspira.org/it- planning-tools Benton Broadband Plan tracking: http://benton.org/initiatives/national_broadband_plan

7. 77 Framing Terms of Digital Inclusion Digital Inclusion The goal of equity in information technology access, literacy and meaningful content Broadband Deployment & Adoption Distribution of infrastructure…followed by prevalence and equity in use Community technology The strategy, programs and services to help reach digital inclusion 7