1. Electronic Outage Proof of Concept Completion Report to RMS Presented by Jeanette Harris 12/18/02

2. History  Commission-approved Terms & Conditions for Retail Delivery Service  grants CRs the ability to take outage reports directly from customers  requires electronic submission of outage information to the TDSP  TTPT endorsed the technology based on their pre-defined “factors of success” on July 31, 2002  Proof of Concept was deemed successful and this technology was approved as the standard by RMS in September, 2002  Monthly updates were provided to RMS through exploder list and participation in meetings  The Outage Working Group has worked since that time to complete the necessary deliverables

3. RMS Approved These Motions August, 2002 Motion 1  Permanently suspend the EDI 148 transaction and approve MQ technology model as the Market Standard for Electronic Outage Notification for those Competitive Retailers who chose Option 1  Telecommunication connection to the TDSP will be the financial responsibility of the CR Motion 2  TDSPs would not be required to develop the Option 1 Outage Notification functionality until or before an Option 1 CR has an active customer base in that TDSP’s service territory.  The TDSP and CR will mutually agree to an implementation timeline (estimated at 6-8 months, based on the Proof of Concept development).

4. Completed Items:  Protocols ( No changes needed)  Terms & Conditions (No changes needed)  Customer Protection (No changes needed)  Operating Guide (Changes submitted)  Texas SET implementation guide (Guides published)  Test Plans in conjunction with the Texas Test Plan Team (Test Plans submitted)  Contingency Plan and standardized form(s) for use during down time (Completed)

5. Special Thanks for a Job Well Done zAngela Williams zCharlie Bratton zKathy Scott zDiana Castillo zEdgar Judd zVernon Pierce zJim Greene zDave Krummel